Coffee Shop Assistant

Boundary Outlet; Blackburn; On-site; GBP 12,000 - 15,000; Full time

Job summary

Boundary Outlet’s in-store coffee shop welcomes customers to enjoy great refreshments in a warm, friendly setting. You will help create a memorable experience by preparing drinks and light meals, greeting guests, and ensuring every visit feels special.

A welcoming atmosphere, fast-paced service, and a strong emphasis on cleanliness are core. Training is provided, and staff are encouraged to show initiative and teamwork.

Qualifications

• Prepare and serve hot and cold drinks, snacks, and light meals to a high standard.
• Handle payments at the till, ensuring accuracy and efficiency.
• Maintain cleanliness and hygiene across the coffee shop, including tables, counters, and equipment.
• Assist with restocking and organising supplies as needed.
• Provide excellent customer service by answering questions and accommodating requests.
• Previous experience in a coffee shop or hospitality setting is beneficial but not essential, as full training will be provided.

Responsibilities

• Prepare and serve drinks, snacks and light meals to a high standard.
• Take payments at the till with accuracy.
• Keep the shop clean and hygienic.
• Restock and organise supplies.
• Deliver friendly, helpful customer service.

Skills

Customer service

Communication

Teamwork

Attention to detail

Fast-paced

Tools

POS system

Job description

As a Coffee Shop Assistant, you'll help create a warm, friendly atmosphere where customers can enjoy great food and drink. From preparing orders to keeping the space spotless, you'll ensure every visit to our coffee shop is memorable for the right reasons., Greet and serve customers with a smile, ensuring they feel welcome.

• Prepare and serve hot and cold drinks, snacks, and light meals to a high standard.
• Handle payments at the till, ensuring accuracy and efficiency.
• Maintain cleanliness and hygiene across the coffee shop, including tables, counters, and equipment.
• Assist with restocking and organising supplies as needed.
• Provide excellent customer service by answering questions and accommodating requests.
• A friendly, enthusiastic attitude and a passion for customer service.
• Strong communication and teamwork skills.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail, particularly in food preparation and hygiene standards.
• Previous experience in a coffee shop or hospitality setting is beneficial but not essential, as full training will be provided.

Boundary Outlet is not just a shopping destination - it's a place where customers can relax and recharge. Our in-store coffee shop provides a welcoming environment, delicious refreshments, and outstanding service, making it a key part of the customer experience.