Cluster M&E Sales Coordinator

The Midland Hotel; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant team as a Cluster Meetings & Events Sales Executive, where your dynamic personality will shine! This role is pivotal in managing inquiries and ensuring the smooth running of events, while developing strong client relationships. Enjoy special perks like company recognition schemes, meals on duty, and ongoing training programs. With a commitment to both colleague and guest satisfaction, this exciting opportunity is perfect for those passionate about hospitality and eager to contribute to a rapidly growing hotel group. Don't miss your chance to be part of a supportive community that values your contributions!

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Employee Awards Celebration

Access to Company Pension Scheme

Life Assurance

Wellbeing Support

Ongoing job-related training

Qualifications

• Passion for hospitality and delivering first-class customer service.
• Strong ability to develop client relationships and maximize sales leads.

Responsibilities

• Manage meetings and events inquiries efficiently.
• Produce function sheets and liaise with operational teams.

Skills

Customer Service

Sales Skills

Relationship Management

Attention to Detail

Tools

Sales & Catering Software

Opera

Delphi

Job description

As a Cluster Meetings & Events (M&E) Sales Executive, you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. You’ll be managing meetings and events enquiries efficiently, and delivering excellence to all of our valued customers and clients as part of a vibrant team.

Some of the perks our colleagues enjoy include:

1. Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
2. Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
3. Meals on duty
4. Talent referral scheme: earn yourself a bonus for recommending a friend to join us
5. We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
6. The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
7. Ongoing job-related training programmes with clear paths for progression

If you’re our ideal M&E Sales Executive, you will:

1. Be yourself!
2. Increase conversion of enquiries by developing client relationships and maximising sales leads
3. Produce function sheets and liaise closely with the hotel operational teams to ensure the smooth running of events
4. Ensure Sales & Catering/Opera/Delphi are updated with accurate and relevant information in line with event contract – attention to detail is key!
5. Work with the M&E Office Manager to ensure revenue targets are achieved
6. Develop strong relationships with organisers to ensure their requirements are fulfilled
7. Gather feedback from clients – we love repeat business!
8. Have a genuine passion for hospitality and love delivering first class customer service

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!