Cluster HR Manager

Millennium Hotels and Resorts; Crawley; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

HOD Bonus

Travel allowance

Social events

Training & development

Pension salary sacrifice

Career development

Season ticket loan

Volunteer day

Complimentary meals

Length of service holidays

Accommodation discount

Life assurance

Refer a friend

Job summary

Millennium Hotels and Resorts is seeking a Cluster HR Manager to support the day-to-day running of the People department, focusing on employee experience from onboarding, induction, engagement, recruitment & retention, training & development and wellbeing. Based at Copthorne Slough or Copthorne Gatwick, you will build trusted relationships with key stakeholders and provide expert advice across hotels.

This role offers development opportunities, competitive benefits, and exposure to multiple

Qualifications

• Proven experience in Human Resources management.
• Strong leadership skills with the ability to inspire a high‑performing team.
• Excellent interpersonal and communication skills, with the ability to interact effectively at all levels.
• Thorough knowledge of employment laws, regulations, and best practices.
• Exceptional problem‑solving and decision‑making abilities.
• Collaborating with peers across a matrix HR structure.

Responsibilities

• Supporting the Senior Managers with employee relations, health and wellbeing and people policies, providing support and guidance on HR issues, concerns and queries and overseeing ER cases
• Assist Managers with recruitment needs ensuring the best on boarding experience for new starters
• Working collaboratively with

Skills

HR management

Leadership

Interpersonal skills

Employment laws

Problem-solving

Collaboration

Job description

central HR functions, conducting hotel talent reviews and maintaining robust succession and attraction plans that meet immediate and future workforce demands. Organise and promote employee engagement initiatives throughout your business areas Support in the delivery and coordination of talent acquisition events, attraction initiatives/projects, graduate/intern/apprentice/work‑experience placements and external talent acquisition partnerships. To keep up to date with best practice, personal development and legislation Assist in the delivery and communication of new HR initiatives, policy and procedures and participate in regional projects as they arise. Support in the effective communication strategy for employees. Drive the employee lifecycle; recruitment experience, on‑boarding journey, performance reviews, development & succession, exit interview support.

The ideal candidate for this position will have the following experience and qualifications:

• Proven experience in Human Resources management
• Strong leadership skills with the ability to inspire and develop a high‑performing team.
• Excellent interpersonal and communication skills, with the ability to interact effectively at all levels of the organization.
• Thorough knowledge of employment laws, regulations, and best practices.
• Exceptional problem‑solving and decision‑making abilities.
• Collaborating with peers across a matrix HR structure

In return we offer:

• HOD Bonus
• Travel Allowances - £5,000 p.a.
• Social Events, Wellbeing and Team Activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest‑free Season Ticket Loan Scheme
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 140+
hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests. #COPCaterer #J-18808-Ljbffr

Millennium Hotels and Resorts is looking for a Cluster HR Manager who will play a key role in providing support across the department while managing the day‑to‑day running of the People department, focusing on employee experience from onboarding, induction, engagement, recruitment & retention, training & development and well‑being. Based at either Copthorne Slough or Copthorne Gatwick, and responsible for both hotels, you will build and maintain trusted relationships with key stakeholders and provide sound, expert advice. This is a perfect position for someone looking for a unique place to work with people who help create life‑long memories.

Cluster HR Manager responsibilities:

• Supporting the Senior Managers with employee relations, health and wellbeing and people policies, providing support and guidance on HR issues, concerns and queries and overseeing ER cases
• Assist Managers with recruitment needs ensuring the best on boarding experience for new starters
• Working collaboratively with