Cluster Facilities Manager

Audley Villages; Maidstone; Presencial; GBP 55 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Company pension scheme

25 days holiday + 8 Bank holidays

50% discount on food and drinks

Staff guest suites nationwide

Learning and development opportunities

Employee discount portal

Healthcare Cash Plan

Refer a friend bonus

Free uniform

Resumo da oferta

Audley Villages is seeking a Cluster Facilities Manager to oversee the operation and maintenance of two retirement village sites, ensuring safety, comfort, and exceptional facilities for owners and their families.

You will lead a grounds and maintenance team, coordinate with operations, leisure, housekeeping, and reception, and implement maintenance programs across buildings, grounds, and equipment. A strong focus on regulatory compliance and safety is essential.

Qualificações

• Experience in maintenance management, preferably in a senior living or hospitality environment.
• Multi-site (two locations) experience preferred.
• Qualification in Facilities Management, Engineering, or related field.
• Qualification within health and safety working practices - IOSH Managing Safely.

Responsabilidades

• Supervise and lead a team of maintenance and grounds team members, including hiring, training, scheduling, and performance management.
• Collaborate with other departments to coordinate maintenance activities and support operational goals.
• Develop and implement maintenance policies, procedures, and standards to ensure compliance with regulatory requirements and best practices.
• Oversee preventative maintenance programs to prolong asset life and minimize disruptions for owners.
• Manage maintenance budgets and expenditures, seeking cost-effective solutions without compromising safety and quality.
• Liaise with contractors, vendors, and suppliers to obtain quotes and oversee on-site work.
• Visit locations regularly to ensure facilities meet owners' standards and business needs.

Conhecimentos

Maintenance management

Multi-site experience

Health & safety IOSH

Leadership

Budget management

Project management

Regulatory knowledge

MS Office

Driver's license

Emergency responsiveness

Formação académica

Facilities Management qualification

Descrição da oferta de emprego

We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our three brands, Audley Villages, Elysian Residences and Mayfield Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout.

Role Purpose

The Cluster Facilities Manager will be responsible for the efficient operation and maintenance of all physical aspects across two of our retirement village This includes overseeing the maintenance of buildings, grounds, equipment, and systems to ensure the safety, comfort, and satisfaction of our owners.

Region : Audley Mote Park - Maidstone ME15 8NQ & Audley Willicombe - Tunbridge Wells TN2 3UU

The Cluster Facilities Manager will have the support of a grounds and maintenance team across the two locations. Our owners’ quality of life and care depend upon the safe and exceptional standard of the facilities we provide, as well as the facilities within their home. The Cluster Facilities Manager is responsible for building an exceptional team, ensuring that they and their work meet the standards required by the owners on our sites and the business.

Principal Accountabilities and Responsibilities:

• Supervise and lead a team of maintenance and grounds team members, including hiring, training, scheduling, and performance management.
• Collaborate with other departments, such as operational management, leisure, housekeeping, reception, and sales to coordinate maintenance activities and support overall operational goals.
• Develop and implement maintenance policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices.
• Day-to-day responsibility of all legislative controls, processes and procedures working closely with the General Manager, Senior General Manager, Group Health & Safety Manager and departmental staff.
• Conduct regular inspections of buildings, grounds, and equipment to identify maintenance needs and prioritise repairs.
• Generate, co-ordinate, and oversee preventative maintenance programs to prolong the life of assets and minimise disruptions to owners.
• Manage maintenance budgets and expenditures, seeking cost-effective solutions without compromising quality or safety.
• Liaise with contractors, vendors, and suppliers to obtain quotes, negotiate contracts, and oversee work performed on-site.
• Respond promptly to maintenance emergencies and address owner concerns in a timely and professional manner.
• Collaborate with other departments, such as operational management, leisure, housekeeping, and reception, to coordinate maintenance activities and support overall operational goals.
• Maintain accurate records of maintenance activities, equipment inventory, and work orders using maintenance management systems.
• Stay informed about industry trends, new technologies, and best practices in maintenance management to continuously improve operations and service delivery.
• Visit each location on a frequency determined by the needs of each village. Ensuring time across both Villages, is managed effectively on a priority and strategic basis.
• Prepare business presentations - share action plans with team members and owners where required (e.g. cyclical painting programs).
• Available for emergency calls to assist colleagues as needed.

Key Skills & Requirements:

• Proven experience in maintenance management, preferably in a senior living or hospitality environment.
• Multi/dual - site experience preferred
• Relevant qualification in Facilities Management, Engineering, or related field preferred.
• Qualification within health and safety working practices -IOSH Managing Safely
• Strong leadership and interpersonal skills with the ability to motivate and develop a team.
• Experience in managing budgets and controlling costs.
• Maintenance planning and project management.
• Excellent problem-solving abilities and attention to detail.
• Knowledge of building regulations, health, safety, and environmental standards.
• Proficiency in maintenance management systems and Microsoft Office.
• Valid driver's license and reliable transportation.
• Flexibility to respond to emergencies and work occasional evenings or weekends as needed.
• Have excellent all-round technical knowledge and experience of general trades.
• Pool plant operator's knowledge preferable.

In Return You Will Receive:

• Competitive salary
• Company pension scheme, with a 5% company contribution
• Holiday allowance : 25 days plus 8 Bank holidays
• 50% discount on food and drinks at all of our restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide
• Excellent learning and development opportunities
• Free membership to our employee discount portal with access to discounts at all major retailers.
• Free membership to our Healthcare Cash Plan Scheme
• Refer a friend bonus scheme
• Free uniform and a lot more…

Audley Villages is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’ Facilities Manager - Maintenance Manager