Cluster Assistant Human Resources Manager

The Midland Hotel; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel group is seeking an Assistant Cluster Human Resources Manager in the North West. This role involves HR leadership across multiple sites, ensuring compliance with HR policies, driving recruitment, and fostering employee engagement. Join a vibrant team focused on growth and development with excellent perks including hybrid working options and comprehensive training programs.

Benefits

Bonus scheme based on performance

Hybrid working arrangement

Special rates on hotel rooms

Company-wide recognition scheme

Free hot meals on duty

Talent referral scheme

Employee Awards Celebration

Access to Pension Scheme and Wellbeing Support

Qualifications

• Experience as an Assistant HR Manager or Officer in a hotel or service sector.
• Knowledge of UK employment law and HR practices.
• Experience in advising on disciplinary matters.

Responsibilities

• Lead recruitment and selection processes for the HR team.
• Ensure compliance with HR policies and legislation.
• Oversee employee training and development initiatives.

Skills

Organisational Skills

Communication Skills

Coaching

Multi-tasking

Decision Making

Education

CIPD Qualified or Working Towards CIPD Accreditation

Tools

Payroll Systems

Employee App

Job description

Be Yourself – Be an Inspiration to Your Team – Be Leonardo

We have a great opportunity for a Assistant Cluster Human Resources Manager to join us in the North West and Northern Ireland area at Leonardo Hotels. Reporting to the Cluster HR Manager, and assisting in managing a small HR team, you would provide quality HR leadership, support, coaching and guidance for your cluster, and support the Group HR team in all areas of delivering the HR strategy.

You’ll be primarily based in either Manchester, Liverpool, Chester or Belfast and able to travel to other properties within your cluster where necessary. Due to the operational nature of our business, presence is important in our hotels and offices, however we are open to discussing flexible working options including working from home one day a week where required.

Here are some of the role’s key responsibilities:

• Recruitment and Selection: Getting the right people is key to our success and we are looking for an Assistant Cluster HR Manager who can offer coaching to hiring managers on recruitment activities, develop the hotels’ succession plans and manage the Labour Turnover Strategy for the cluster
• Compliance: Getting the basics right is really important to us. As Assitant Cluster HR Manager, you will ensure the implementation of people related policies and procedures, best practice and current legislation, and take ownership for such procedures ensuring that all managers are compliant including all right to work documentation and working time procedures
• Learning and Development: We are proud of our Learning and Development programs and have an array of opportunities and training for all levels of employees. As Assistant Cluster HR Manager, you will monitor and communicate all training within teams and ensure personal development plans are in action for employees, identify local training needs, and oversee group induction process
• Payroll: Our line managers take first line responsibility for ensuring their team’s working hours are processed correctly, however the HR team are responsible for processing weekly/monthly payroll, including monthly sign off, and supporting the General Managers with preparing the annual payroll budget and bonus plans. In HR, you would as escalation point for any payroll queries
• Employee Relations: As Assistant Cluster HR Manager, you will provide leadership in all aspects of employment law, which would include coaching line managers with investigations and any other formal meetings, and advise management teams in all aspects of people management. Employee wellbeing is at the heart of what we do, and making time for quality conversations, listening to employees and feeling confident in signposting them appropriately is really important to us.
• Engagement: We want to ensure that our teams are happy and engaged with the company culture and as Assistant Cluster HR Manager, you will support with the development and delivery of the HR Strategy for each of the hotels within the cluster, and drive engagement by ensuring local operations teams have monthly engagement calendars with planned activities. To support with this, we are very proud to have our own Company app “LEAPP” and our own reward and recognition platform “Leo Points”.

Our ideal Assistant Cluster HR Manager will have:

• Previous experience in a single-site or cluster Assistant HR Manager ot Officer role
• Background in hotels or service sector is preferred, so that you will understand how we work
• Up-to-date knowledge of UK employment law legislation, good HR practice and its application, including previous experience of advising on disciplinary/grievance matters
• CIPD qualified or working towards CIPD accreditation
• Excellent organisational and communication skills with the ability to support all levels of the team, influence senior managers and build effective working relationships
• Ability to multi task and enjoy making decisions in a fast paced environment
• Be confident in using computer systems, from payroll to our employee app
• To be able to coach and develop the management team in HR policy and processes
• To have knowledge of running payroll is desirable

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.

Our Story

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us!

Some of the perks you could enjoy include:

• Bonus scheme: based on our financial and your personal performances
• Hybrid working arrangement: we know that work/life balance is important, so you’ll have the opportunity to work from home once a week
• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Free hot meals whilst on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression