Club Spa Receptionist

TN United Kingdom; Brighton; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a prestigious hotel collection as a Spa Receptionist in Brighton. You'll be the first point of contact for guests, responsible for bookings and upselling services. Enjoy a supportive work environment with career development opportunities and various perks.

Benefits

Discounted room rates

50% discount on treatments

25% discount on food and drinks

Health & wellbeing support

Career development opportunities

Meals included during shifts

Qualifications

• Passion for service excellence.
• Knowledge of spa reservations systems is a plus.

Responsibilities

• Welcoming guests and members to the spa.
• Making spa bookings.
• Upselling treatments and spa products.

Skills

Friendly personality

Service excellence

Tools

Spa reservations systems

Job description

We have a superb opportunity for a Spa Receptionist to join our team.

Role Responsibilities

1. Welcoming guests and members to the spa
2. Making spa bookings
3. Upselling treatments and spa products
4. Show rounds
5. Cashing up and general day-to-day spa reception duties

Candidate Requirements

1. Friendly and outgoing personality
2. Passion for service excellence
3. Knowledge of spa reservations systems is a plus, but full training will be provided

About Harbour Hotels

Harbour Hotels is a collection of prestigious hotels located in beautiful coastal, country, and city locations across the South. Our luxury portfolio includes sensational properties with exciting restaurant concepts and our unique HarSPA brand.

Brighton Harbour Hotel & Spa

Situated on the iconic seafront and close to the bustling Lanes, our hotel features 79 bedrooms, panoramic views of Brighton Pier, and amenities such as the Jetty restaurant, HarBAR bar, and a luxurious underground spa with indulgent treatment rooms, sauna, steam room, Scandinavian hot tubs, and hydrotherapy pool.

What We Offer

• Discounted room rates at all Harbour Hotels
• 50% discount on ELEMIS and Temple Spa treatments across our spas
• 25% discount on food and drinks in our bars and restaurants
• Health & wellbeing support, including 24/7 GP services and mental health support
• Nutrition & fitness advice
• Group Life Cover
• Career development opportunities and internal promotions
• Meals included during shifts and competitive salary
• Unique uniforms designed for Harbour Hotels

Application Note

If you have the skills and ambition to join Harbour Hotels, please apply with a full, up-to-date CV. Only applicants eligible to work in the UK or with a valid UK work permit/visa will be considered.

We look forward to hearing from you!