Club Manager

Love Recruitment Ltd; Hove; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

Love Recruitment Ltd in Hove is seeking a General Manager to lead a premium fitness club and deliver an outstanding member experience from day one.

You will drive commercial growth, mentor a high-performing team, and lead operations to brand standards while cultivating local partnerships and a vibrant community hub.

Qualifications

• Background from a premium fitness setting with focus on service excellence and member experience.
• Leadership in a fast-paced gym environment, leading a team to deliver high standards.
• Proven ability to drive sales, retention and commercial growth.

Responsibilities

• Create memorable member experiences and champion service excellence on the gym floor.
• Be visible on the gym floor and lead by example to foster a positive environment.
• Build and develop a high-performing team and mentor junior managers.
• Deliver member sales and retention strategies to exceed targets and grow revenue.

Skills

Member experience

Sales

Operations

Team leadership

Job description

General Manager in Hove - UK's Leading Gym Brand

Up to £37k + Bonus

Location: Hove, East Sussex

Our client is one of the UK's leading gym brands, opening an exciting brand new health and fitness destination in Hove. They're looking for an outstanding General Manager to lead a premium fitness club that blends cutting-edge training with recovery facilities to create an exceptional member experience tailored to individual needs.

Working within a well renowned and rapidly growing independent business, the successful candidate will shape a motivating environment where wellness and performance thrive, driving the success of a brand new club from day one and growing their career with a respected, fast-expanding independent business.

Key responsibilities:

• Member Experience: Create unforgettable moments every day, empowering members to smash their goals and love the journey, and championing service excellence on the gym floor so every member feels valued and supported.
• Leading From The Front: Be highly visible and approachable on the gym floor, setting the pace and leading by example to foster a positive, energetic environment for members and staff.
• Team Development: Build and develop a high-performing team that thrives on energy and purpose, and mentor the Assistant Manager, encouraging continuous learning and professional growth.
• Commercial Growth: Deliver ambitious member sales and retention strategies to exceed targets, and identify commercial opportunities such as personal training and secondary spend to ensure the club's financial success.
• Community Connections: Create local events and partnerships that make the club the heart of the community, raising its profile and fostering member engagement.
• Operational Excellence: Ensure smooth day-to-day operations through smart scheduling and high standards, and proactively seek improvements while upholding brand values throughout.
• Collaboration: Work closely with the Assistant Manager to align on club goals, share feedback and foster a culture of teamwork and open communication.

About you:

• Background: Ideally from a premium fitness setting with a strong focus on service excellence and member experience, bringing proven expertise in both sales and operations.
• Leadership: A natural leader who thrives in fast-paced settings, is confident engaging with people on the ground, and has experience leading and motivating a team.
• Passion: A genuine passion for fitness and a drive to succeed, ready to build something special from the ground up.

What's in it for you:

• A competitive bonus structure on top of a strong basic salary.
• Genuine career progression within a fast-expanding independent business.
• The chance to shape a brand new club from day one and make it your own.
• A generous holiday allowance including bank holidays.

Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.