General Manager - Presale Gym

Love Recruitment Limited; Nacton; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Free gym membership

Company pension

Company events

Training and development opportunities

Brand-new club launch opportunity

Job summary

Love Recruitment Limited is helping a fitness brand launch a brand-new gym in Ipswich. We seek a commercially minded Gym Manager to lead from day one, owning operations, people, and performance while delivering an exceptional member experience.

You will recruit and coach a gym team, drive membership growth and manage KPIs to meet sales and financial targets, building strong community ties and a thriving club.

Qualifications

• Experience managing and motivating a gym or service team.
• Proven ability to hit sales and membership targets.
• Strong customer service and relationship-building skills.
• Comfort with KPIs, metrics, and business performance.

Responsibilities

• Take ownership of the day-to-day operation and performance of the club.
• Recruit, lead, coach and motivate the gym team.
• Drive membership sales, lead generation and new member acquisition.
• Manage KPIs and work toward sales, membership and financial targets.
• Create an outstanding member experience and drive retention.
• Build relationships with members, local businesses and the wider community.
• Support local marketing and business development.
• Oversee staffing, rotas, facilities, equipment and club presentation.
• Ensure high health & safety standards and operational compliance.
• Monitor revenue, costs and overall commercial performance.
• Identify opportunities to improve the club and profitability.

Skills

Team leadership

Sales targets

Customer service

KPI management

Ownership mindset

Health & fitness passion

Independent work

People development

Job description

General Manager

Ipswich, IP3 | Brand New Club

£35,000–£40,000 per annum | Full-time, Permanent

Be Part of Something Brand New

Love Recruitment is delighted to be supporting a leading fitness brand in the search for an ambitious Gym Manager to take the lead at a brand-new club in Ipswich.

This is a fantastic opportunity for an experienced fitness, leisure, hospitality, retail or customer service manager to take ownership of a new site from the outset and help build a thriving club, high-performing team and fantastic member community.

If you’re passionate about fitness, love leading people and have a strong commercial mindset, this could be the perfect next step.

The Opportunity

As Gym Manager, you’ll take overall responsibility for the day-to-day operation and performance of the club.

You’ll be a hands-on leader, responsible for team management, membership sales, member experience, retention and commercial performance, while ensuring the club is clean, safe, welcoming and operating to the highest standards.

With this being a brand-new club, you’ll have a genuine opportunity to make your mark — building the team, driving membership growth, establishing strong relationships within the local community and creating a club that members love.

What You’ll Be Doing

• Taking ownership of the day-to-day operation and performance of the club.

• Recruiting, leading, coaching and motivating the gym team.

• Driving membership sales, lead generation and new member acquisition.

• Managing KPIs and working towards sales, membership and financial targets.

• Creating an outstanding member experience and driving retention.

• Building relationships with members, local businesses and the wider community.

• Supporting local marketing, promotional and business development activity.

• Managing staffing, rotas, facilities, equipment and general club presentation.

• Ensuring high standards of health & safety and operational compliance.

• Monitoring revenue, costs and overall commercial performance.

• Identifying opportunities to improve the club and its profitability.

About You

We’re looking for a confident and commercially minded manager who enjoys being hands-on and taking ownership.

You’ll ideally have:

• Previous management or team leadership experience, ideally within fitness, leisure, hospitality, retail or customer service.

• Experience managing and motivating a team.

• A proven track record of achieving sales or commercial targets.

• Strong customer service and relationship-building skills.

• A proactive, organised and results-driven approach.

• Experience working with KPIs and business performance.

• The confidence to work independently and take full ownership.

• A genuine passion for health, fitness and wellbeing.

What’s in it for You?

• £35,000–£40,000 salary, depending on experience.

• Free gym membership.

• Company pension.

• Company events.

• Training and professional development opportunities.

• The chance to launch and lead a brand-new fitness club.

• A supportive environment with genuine opportunity to progress within the fitness industry.

Ready to Build Something From Day One?

If you’re an ambitious fitness or commercial manager who wants the opportunity to put your stamp on a brand-new club, build a great team and create an exceptional member experience, we’d love to hear from you.