Club Coordinator

Four Seasons Hotel and Resorts Gruppe; London; On-site; GBP 35,000; Full time

Job summary

An established industry player is seeking a passionate Club Coordinator to deliver exceptional service and create memorable experiences for private club members. This exciting role involves greeting members, providing bespoke services, and collaborating with various departments to enhance member relations. Join a team that values excellence and offers a supportive environment for personal and professional growth. With a commitment to employee well-being and career development, this role promises not only a fulfilling career but also numerous benefits, including complimentary nights at luxury hotels worldwide. If you thrive in a dynamic setting and are eager to make a difference, this opportunity is perfect for you.

Benefits

Up to 20 complimentary nights at Four Seasons hotels worldwide

Free meals during shifts

Paid Wellness days

Holiday entitlement up to 33 days

Free Life Insurance

Bupa Dental and MediCash plans

Season ticket loan

Cycle-to-work scheme

Free uniform dry cleaning

Annual employee events

Qualifications

• Experience in a related role is essential.
• Strong interpersonal skills are crucial for member relations.

Responsibilities

• Greet private club members and provide exceptional service.
• Support Events and Membership Sales departments.

Skills

Interpersonal skills

Relationship-building

Written communication

Verbal communication

Computer proficiency

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated. Our team members worldwide create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that enabling our people to deliver exceptional guest experiences starts with a world-class employee experience and company culture.

At Four Seasons, we value recognizing familiar faces, welcoming new ones, and treating everyone with respect. Whether you work, stay, live, or discover with us, our purpose is to create lasting impressions. We believe life is richer when we connect genuinely with people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, our hotel is a starting point for exploring London's history and vibrant present. This impressive five-star hotel is housed in a grade II listed building, former HQ of the Port of London Authority, featuring 100 rooms, 41 residential apartments (including 31 in a FS-run transient rental program), a ballroom that hosted the inaugural UN Reception, 5 meeting rooms, a destination spa with 6 treatment rooms, hammam, steam, sauna, swimming, and vitality pools, and renowned dining options including La Dame de Pic (French, 2 Michelin stars), Mei Ume (Chinese/Japanese), and Rotunda (all-day dining, afternoon tea, bar).

About Ten Trinity Square Private Members Club:

Located within the Four Seasons Hotel London at Tower Bridge, the club is a partnership between Reignwood Group, Four Seasons, and Château Latour. It offers a relaxed setting for outstanding individuals to meet, share ideas, and pursue aspirations.

The Role of the Club Coordinator:

We seek a Club Coordinator who shares our passion for excellence and is enthusiastic about delivering exceptional service. This role involves greeting private club members, providing bespoke service, and supporting the Events and Membership Sales departments, including Member Relations and Club Reception duties.

The ideal candidate will have:

• Previous experience in a related role
• Strong interpersonal and relationship-building skills
• Excellent written and verbal communication skills
• Proficiency in computer skills

Benefits for employees include:

• £35,000 package including service charge and salary
• 40-hour workweek
• Training and career development opportunities
• Up to 20 complimentary nights at Four Seasons hotels worldwide
• Free meals at Pepys Cellar during shifts
• Up to 2 paid Wellness days per year
• Holiday entitlement up to 33 days
• Free Life Insurance, Bupa Dental, and MediCash plans
• Opportunities for global career growth
• Season ticket loan and cycle-to-work scheme
• Free uniform dry cleaning
• Annual employee events and social activities
• Access to Wagestream salary advance
• Employee recognition programs
• And many more surprises!

We look forward to receiving your application!

All applicants must hold the Right to Work in the UK