Club Coordinator

TN United Kingdom; London; On-site; GBP 35,000; Full time

Job summary

An established industry player is seeking a passionate Club Coordinator to enhance the service experience at a prestigious private members club. This role is pivotal in creating memorable first impressions and delivering exceptional service to members. With a focus on relationship-building and administrative support, the Club Coordinator will play a key role in ensuring seamless operations within the club. The position offers a fantastic opportunity for career development in a dynamic environment, where your contributions will be valued and recognized. Join a team that is committed to excellence and enjoy a range of attractive benefits.

Benefits

40-hour working week

20 complimentary nights at any Four Seasons Hotel

Free meals at staff canteen

Paid Wellness days

Holiday entitlement increases with service

Free Life Insurance

Bupa Dental and MediCash plan

Season ticket loan

Free uniform dry cleaning

Employee Recognition Programmes

Qualifications

• Previous experience in a related position is essential.
• Solid interpersonal skills to work with cross-functional teams.

Responsibilities

• Serve as the first greeting for Private Club Members.
• Provide impeccable bespoke service to all members.

Skills

Interpersonal Skills

Communication Skills

Administrative Skills

Computer Skills

Education

Experience in a related position

Job description

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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a destination spa with 6 treatment rooms, hammam, steam, sauna, swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/Japanese cuisine), and Rotunda (all-day dining, afternoon tea & bar).

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a destination spa with 6 treatment rooms, hammam, steam, sauna, swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/Japanese cuisine), and Rotunda (all-day dining, afternoon tea & bar).

Ten Trinity Square Private Members Club, located in Four Seasons Hotel London at Tower Bridge, is looking for a Club Coordinator to join the team.

About Ten Trinity Square Private Members Club:

Located in the heart of the City of London, Ten Trinity Square Private Club represents a unique partnership between Reignwood Group, Four Seasons Hotels and Resorts, and Château Latour; conceived as a place of purpose where outstanding individuals can meet in a relaxed setting for the sharing of ideas, perspectives, and aspirations.

The Role of the Club Coordinator:

We are looking for a Club Coordinator who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. This position will serve as the first greeting for our Private Club Members and will provide impeccable bespoke service to all members. The Club Coordinator provides administrative assistance to both the Events and Membership Sales departments and will also include Member Relations and Club Reception duties.

The ideal Club Coordinator will have:

• Previous experience in a related position.
• Solid interpersonal and relationship-building skills to work with cross-functional teams.
• Excellent written and verbal communication skills to prepare and deliver reports, effective presentations, and facilitate meetings.
• Knowledge of and ability to operate computer skills.

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:

• £35,000 package which includes hotel service charge, and salary.
• 40-hour working week.
• Excellent training and career development opportunities.
• Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service.
• Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea, and fizzy drinks available throughout the day.
• Up to 2 paid Wellness days per year!
• Holiday entitlement increases with years of service up to 33 days off.
• Free Life Insurance.
• Bupa Dental and MediCash plan available.
• Opportunities to build a successful career with global potential.
• Season ticket loan & cycle to work scheme.
• Free uniform dry cleaning available.
• Employee Experience: Annual Themed Employee Party and many social, charitable, and sporting events throughout the year.
• Access to Wagestream– a salary advance benefit.
• Employee Recognition Programmes.
• &many, many more surprises to discover!

We look forward to receiving your application!