Club Coordinator

Four Seasons Hotels Ltd; Greater London; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Salary package incl. service charge

Training and development opportunities

Healthcare provision

Wellness days

Discounted stays across Four Seasons

Staff meals and discounts

Job summary

Four Seasons Hotel London at Tower Bridge is seeking a Club Coordinator to join Ten Trinity Square Private Members Club. You will support the Membership, Events and Member Relations functions while helping deliver an exceptional experience for our members and guests.

This role requires an organised, professional, and guest-focused individual with strong IT skills and excellent communication. You will manage admin tasks, coordinate events and maintain accurate membership records within a luxury

Qualifications

• Experience in administration, membership services or events within hospitality.
• Excellent interpersonal and relationship-building skills.
• Strong written and verbal communication abilities.
• Organisational skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide administrative support to Membership and Events teams.
• Assist with membership enquiries, communications and record management.
• Support coordination and administration of Club events and member activities.
• Greet and assist members and guests at Club Reception.
• Maintain accurate databases and membership information.
• Coordinate reservations, events and member requests as required.
• Collaborate with internal teams to ensure exceptional service delivery.

Skills

Administration

Membership services

Events coordination

Hospitality

Interpersonal skills

MS Office

English proficiency

Tools

Microsoft Office

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper’s Cut (Modern Steakhouse),Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)

Club Coordinator

Ten Trinity Square Private Members Club
Four Seasons Hotel London at Tower Bridge

At Four Seasons, exceptional experiences are built through genuine hospitality, meaningful relationships, and attention to detail. Within Ten Trinity Square Private Members Club, our team delivers highly personalised service to an exclusive membership community, creating an environment where members feel recognised, welcomed, and valued.

Four Seasons Hotel London at Tower Bridge is seeking a Club Coordinator to join the team at Ten Trinity Square Private Members Club. This role supports the Membership, Events, and Member Relations functions while helping deliver an exceptional experience for our members and guests.

About Ten Trinity Square Private Members Club:

Located in the heart of the City of London, Ten Trinity Square Private Club represents a unique partnership between Reignwood Group, Four Seasons Hotels and Resorts and Château Latour; conceived as a place of purpose where outstanding individuals can meet in a relaxed setting for the sharing of ideas, perspective and aspirations.

The role

As Club Coordinator, you will play an important role in supporting the day to day administration of the Club while acting as a key point of contact for members and guests.

Working closely with the Membership and Events teams, you will coordinate administrative processes, support member communications, assist with events, and help ensure a seamless experience across all Club touchpoints.

This is an excellent opportunity for an organised, professional, and guest focused individual looking to develop a career within luxury hospitality and private membership operations.

What you will do

• Provide administrative support to the Membership and Events teams
• Assist with membership enquiries, communications, and record management
• Support the coordination and administration of Club events and member activities
• Welcome members and guests and assist with Club Reception duties
• Maintain accurate databases, reports, and membership information
• Coordinate reservations, event bookings, and member requests where required
• Build positive relationships with members, guests, and internal stakeholders
• Support member engagement initiatives and Club communications
• Work collaboratively with operational teams to ensure exceptional service delivery

What we are looking for

• Previous experience within administration, membership services, events, hospitality, or a similar role
• Excellent interpersonal and relationship building skills
• Strong written and verbal communication skills
• Excellent organisational skills and attention to detail
• Ability to manage multiple priorities in a fast paced environment
• Strong computer literacy including Microsoft Office applications
• Professional presentation and a guest focused mindset
• Positive attitude and collaborative approach to teamwork
• Good spoken and written English
• Right to Work in the UK

What to expect

• Full time position based on a 40 hour working week
• Monday to Friday operation, with shifts rotating through morning, middle and evening

What we offer

At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand.

• £36,500 annual package inclusive of salary and service charge
• Excellent training and clearly defined career development pathways
• Strong internal progression opportunities across London and the global Four Seasons portfolio
• Holiday entitlement increasing with service up to 33 days
• Up to two paid Wellness Days per year
• Company Sick Pay, increasing with service
• Life insurance while on duty
• Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
• Bring the Four Seasons experience home. Following probation, employees can purchase up to three Four Seasons signature mattresses each year for themselves, family, and friends at cost price
• 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
• Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
• Discounted gym membership with City’s Leonardo Hotel
• Bupa Dental Cover and MediCash healthcare plans available
• Enhanced maternity and paternity pay
• Uniform with complimentary professional dry cleaning from day one
• Season Ticket Loan and Cycle to Work scheme available from day one
• Access to Wagestream for greater pay flexibility and discounts
• Employee recognition programmes including monthly awards and events
• Annual themed team events plus regular social, charitable and sporting activities

Join Ten Trinity Square Private Members Club

If you are passionate about hospitality, enjoy building relationships, and thrive in a professional and detail focused environment, we would love to hear from you.

We look forward to receiving your application.