Cloud Solutions Architect

JR United Kingdom; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading company in the UK is seeking a highly skilled Cloud Subject Matter Expert to join their product engineering team. This role focuses on supporting critical customer engagements, ensuring application reliability, and enhancing customer success through advanced cloud solutions. The ideal candidate will possess deep technical expertise, particularly in Adobe Experience Manager, and have exceptional customer-facing skills. Responsibilities include managing technical support for top-tier customers, developing cloud solutions, and optimizing CI/CD pipelines.

Qualifications

• Expert-level working knowledge of Adobe Experience Manager (AEM).
• Extensive experience with cloud-native technologies.
• Comprehensive understanding of DevOps and Site Reliability Engineering (SRE) practices.

Responsibilities

• Manage technical support for top-tier customers across their AEM cloud infrastructure.
• Develop and maintain robust cloud solutions using cutting-edge technologies.
• Implement and optimize CI/CD pipelines.

Skills

Java

Python

Technical Problem-Solving

Customer-Facing Skills

Job description

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About the Role

We are seeking a highly skilled Cloud Subject Matter Expert to join our product engineering team, supporting critical customer engagements with a focus on cloud infrastructure, application reliability, and customer success.

Key Responsibilities

• Manage technical support for top-tier customers across their AEM cloud infrastructure
• Provide hands-on technical expertise in cloud-native environments
• Develop and maintain robust cloud solutions using cutting-edge technologies
• Implement and optimize CI/CD pipelines
• Troubleshoot and resolve complex technical challenges in high-stakes environments

Technical Requirements

• Expert-level working knowledge of Adobe Experience Manager (AEM)
• Strong programming proficiency in:
• Java (primary language)
• Python
• Extensive experience with cloud-native technologies
• Comprehensive understanding of DevOps and Site Reliability Engineering (SRE) practices

Preferred Qualifications

• Experience building and supporting web-based applications
• Background in customer-facing technical roles
• Exposure to AI/ML technologies
• Testing protocols and automation expertise
• Ability to perform under pressure
• Technical problem-solving capabilities

Ideal Candidate Profile

The ideal candidate combines deep technical expertise with exceptional customer-facing skills, capable of managing complex cloud infrastructures while maintaining high levels of customer satisfaction.