Cloud Solutions Architect

ZipRecruiter; London; Hybrid; GBP 80,000 - 95,000; Full time

Job summary

A leading company is seeking a highly skilled AEM Cloud Subject Matter Expert to join their product engineering team. The role focuses on managing cloud infrastructure, ensuring application reliability, and enhancing customer success. Ideal candidates will possess deep technical expertise and exceptional customer-facing skills, capable of handling complex scenarios in high-stakes environments.

Qualifications

• Experience building and supporting web-based applications.
• Background in customer-facing technical roles.

Responsibilities

• Manage technical support for top-tier customers across their AEM cloud infrastructure.
• Implement and optimize CI/CD pipelines.
• Troubleshoot and resolve complex technical challenges.

Skills

Java

Python

HTML/CSS/JavaScript

Kubernetes

DevOps

Site Reliability Engineering

Tools

Adobe Experience Manager

Azure

Job description

Job Description

AEM Cloud Subject Matter Expert (SME)

Location: Reading/London Hybrid

Salary: £80,000 - £95,000 + Performance Bonus

About the Role

We are seeking a highly skilled Cloud Subject Matter Expert to join our product engineering team, supporting critical customer engagements with a focus on cloud infrastructure, application reliability, and customer success.

Key Responsibilities

• Manage technical support for top-tier customers across their AEM cloud infrastructure
• Provide hands-on technical expertise in cloud- environments
• Develop and maintain robust cloud solutions using cutting-edge technologies
• Implement and optimize CI/CD pipelines
• Troubleshoot and resolve complex technical challenges in high-stakes environments

Technical Requirements

Essential Skills

• Expert-level working knowledge of Adobe Experience Manager (AEM)
• Strong programming proficiency in:
• Java (primary )
• Python
• HTML/CSS/JavaScript
• Extensive experience with cloud- technologies
• Kubernetes (K8s) expertise
• Azure cloud platform experience
• Comprehensive understanding of DevOps and Site Reliability Engineering (SRE) practices

Qualifications

• Experience building and supporting web-based applications
• Background in customer-facing technical roles
• Exposure to AI/ML technologies
• Testing protocols and automation expertise

Role Expectations

• Ability to perform under pressure
• Strong customer communication skills
• Technical problem-solving capabilities
• Handling high-stakes technical scenarios (e.g., financial service infrastructure)

Ideal Candidate Profile

The ideal candidate combines deep technical expertise with exceptional customer-facing skills, capable of managing complex cloud infrastructures while maintaining high levels of customer satisfaction.