Cloud & ServiceNow Solutions Architect | Flexible Work

Infotel UK; Glasgow; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Pension Scheme

25 days holiday plus bank holidays

Training and Career progression

Company Social Days

Flexible working

Job summary

Infotel is seeking an ITSM Consultant/Solutions Architect to lead end-to-end design, implementation, and integration of enterprise cloud infrastructure and ServiceNow environments. You will bridge cloud automation with ServiceNow ITSM/ITOM modules, ensuring scalable provisioning, MID Server architecture, API integrations, and workflow optimization.

The ideal candidate has 5+ years in architecture roles, ServiceNow CIS/CSA certification, and strong IaC and scripting skills across JavaScript,

Qualifications

• 5+ years of experience as a Solutions Architect or Lead Systems Engineer.
• ServiceNow CIS or CSA certification with hands-on installation and configuration experience.
• Proven expertise provisioning cloud environments using IaC tools (Terraform, CloudFormation, or Ansible).
• Experience with REST/SOAP APIs, JSON/XML, OAuth, and IntegrationHub.
• Scripting skills in JavaScript (ServiceNow), Python, PowerShell, or Bash.
• Bachelor’s degree in Computer Science or related field or equivalent industry experience.

Responsibilities

• Design and design multi-cloud infrastructure environments using IaC tools.
• Architect compute, storage, and networking across AWS, Azure, or GCP.
• Automate CI/CD pipelines and cloud provisioning workflows.
• Ensure security baselines, compliance, and performance benchmarks.

Skills

5+ years experience

ServiceNow expertise

REST/SOAP APIs

JavaScript

Python

PowerShell

Bash

Education

Bachelor's degree in CS/IT or equivalent

Tools

Terraform

CloudFormation

Ansible

AWS

Azure

GCP

Job description

Infotel is seeking an ITSM Consultant/Solutions Architect to lead end-to-end design, implementation, and integration of enterprise cloud infrastructure and ServiceNow environments. You will bridge cloud automation with ServiceNow ITSM/ITOM modules, ensuring scalable provisioning, MID Server architecture, API integrations, and workflow optimization.

The ideal candidate has 5+ years in architecture roles, ServiceNow CIS/CSA certification, and strong IaC and scripting skills across JavaScript,