Cloud & ServiceNow Solutions Architect

Infotel UK; Prestwick; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Flexible working

Pension Scheme

25 days holiday plus bank holidays

Training and Career progression

Company Social Days

Sharing our culture

Job summary

Infotel UK is seeking an ITSM Consultant to lead end‑to‑end design, implementation, and integration of enterprise cloud infrastructure and ServiceNow environments. You will bridge cloud automation with ServiceNow ITSM/ITOM modules, ensuring scalable cloud provisioning and robust MID Server architecture.

Expanding your expertise in Terraform, CloudFormation, Ansible, and REST APIs, you will guide architecture across AWS/Azure/GCP while aligning with security baselines and governance.

Qualifications

• Bachelor's degree or equivalent industry experience.
• 5+ years of experience in Solutions Architecture or Lead Systems Engineering.
• Hands-on ServiceNow installation, configuration, and extension.

Responsibilities

• Design and deploy multi‑cloud infra using IaC tools (Terraform, CloudFormation, Ansible).
• Architect scalable compute, storage, and networking across AWS/Azure/GCP.
• Automate CI/CD pipelines and cloud resource provisioning workflows.
• Ensure security baselines, compliance, and performance benchmarks.
• Lead ServiceNow ITSM/ITOM deployment and configuration (MID Server, Discovery, CMDB).
• Develop workflows, Scripted REST APIs, IntegrationHub spokes, and business rules.
• Oversee upgrades, releases, and platform performance tuning.

Skills

Cloud architecture

IaC tooling

ServiceNow ITSM

REST API integration

Python scripting

Education

Bachelor's degree in CS/IT

Tools

Terraform

CloudFormation

Ansible

Bicep

ServiceNow

Job description

Infotel UK is seeking an ITSM Consultant to lead end‑to‑end design, implementation, and integration of enterprise cloud infrastructure and ServiceNow environments. You will bridge cloud automation with ServiceNow ITSM/ITOM modules, ensuring scalable cloud provisioning and robust MID Server architecture.

Expanding your expertise in Terraform, CloudFormation, Ansible, and REST APIs, you will guide architecture across AWS/Azure/GCP while aligning with security baselines and governance.