Cloud Operations Engineer – Air-Gapped Cloud (24/7 Shift)

Accenture; Cheltenham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days vacation

Private medical insurance

3 extra days for charitable work

Job summary

A leading global professional services company is seeking a Cloud Operations Engineer in Cheltenham. This role involves providing frontline support to secure cloud users, troubleshooting critical technical issues, and managing support tickets. Candidates should have experience with Linux, production support, and a willingness to learn about air-gapped cloud architecture. The position includes a competitive salary, benefits, and the possibility of travel for training. Join a diverse team and contribute to innovative solutions.

Qualifications

• Experience in working with computer systems and networks.
• Willingness to learn air-gapped cloud operations.
• Experience in a production support role.
• Familiar with IaC tools like TerraForm.

Responsibilities

• Provide frontline support to secure cloud users.
• Manage tickets for user queries and support requests.
• Develop product knowledge in air-gapped cloud technology.
• Support internal reviews for continuous improvement.
• Follow procedures for high-priority incident management.

Skills

Linux operating system

Air-gapped cloud architecture

Production support

Terraform

Kubernetes

Troubleshooting

Network architectures

Job description

A leading global professional services company is seeking a Cloud Operations Engineer in Cheltenham. This role involves providing frontline support to secure cloud users, troubleshooting critical technical issues, and managing support tickets. Candidates should have experience with Linux, production support, and a willingness to learn about air-gapped cloud architecture. The position includes a competitive salary, benefits, and the possibility of travel for training. Join a diverse team and contribute to innovative solutions.