Secure Cloud Ops Engineer - 24/7 Shift, Air-Gapped Infra

Accenture; Cheltenham; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

25 days’ vacation per year

Private medical insurance

3 extra days leave for charitable work

Job summary

Accenture is seeking a Cloud Operations Engineer in Cheltenham to provide frontline support for secure cloud users and troubleshoot technical issues. You'll be part of a team operating in a secure environment supporting Critical National Infrastructure. This role involves working with Linux systems, IaC tools like Terraform, and Kubernetes. Additional benefits include up to 25 days vacation, private medical insurance, and extra days for charitable work.

Qualifications

• Proven experience in working with Linux operating systems.
• Proven experience in production support roles ensuring live service.
• Experience with IaC tools like Terraform and Kubernetes.

Responsibilities

• Provide frontline support to troubleshoot critical issues.
• Manage support tickets for user queries and requests.
• Follow documented procedures for incident management.

Skills

Experience with Linux operating system

Willingness to learn air-gapped cloud architecture

Production support/operations experience

Experience with Terraform

Experience with Kubernetes

Troubleshooting skills

Understanding network architectures

Job description

Accenture is seeking a Cloud Operations Engineer in Cheltenham to provide frontline support for secure cloud users and troubleshoot technical issues. You'll be part of a team operating in a secure environment supporting Critical National Infrastructure. This role involves working with Linux systems, IaC tools like Terraform, and Kubernetes. Additional benefits include up to 25 days vacation, private medical insurance, and extra days for charitable work.