Cloud-Native IT Support Technician (UK)

Onyx-Conseil; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A live entertainment platform in Greater London is seeking an IT Support Technician to provide first line support for users across various locations. The role involves hardware setup, monitoring networking equipment, and supporting both Windows and Mac devices. Candidates should have at least 3 years of experience in IT support, strong knowledge of Microsoft Office, and Azure familiarity. This position offers flexible part-time hours with competitive rates ranging from £150 to £200 daily, making it an excellent opportunity for those looking to grow their careers.

Qualifications

• 3 years experience in an IT support setting is required.
• Microsoft Office 2019+ support experience is essential.
• Exposure to Mac (iOS) support and endpoint device management systems is desirable.

Responsibilities

• First line support for users in person and via support channels.
• Hardware setup and configuration.
• Support audio-visual/conference room equipment and printers.
• Monitoring and maintaining local networking equipment.
• Responsible for maintenance of backup infrastructure.

Skills

Detail and precision in tasks

Ability to prioritize conflicting workflows

Effective communication with non-technical users

Good documentation and analytical skills

Tools

Microsoft Office 2019+

Azure Active Directory

Endpoint management systems

Zoom

Salesforce

Job description

A live entertainment platform in Greater London is seeking an IT Support Technician to provide first line support for users across various locations. The role involves hardware setup, monitoring networking equipment, and supporting both Windows and Mac devices. Candidates should have at least 3 years of experience in IT support, strong knowledge of Microsoft Office, and Azure familiarity. This position offers flexible part-time hours with competitive rates ranging from £150 to £200 daily, making it an excellent opportunity for those looking to grow their careers.