Cloud Engineer (On-Premise and Cloud Operations)

bet365 Group; Hempstalls; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Eye care and Flu Vaccinations

Life Assurance

Job summary

bet365 Group is seeking a seasoned Cloud Engineer to support and optimise on-premises and cloud platforms. You will manage Citrix infrastructure, mail services, and identity access using Okta and Entra ID, while driving automation and knowledge sharing across the IT Engineering function.

Key focus areas include M365 optimisation, incident resolution, and building robust documentation. The role is based in Stoke-on-Trent; applicants should be prepared for a full-time on-site work arrangement.

Qualifications

• Experience configuring and supporting on-premises and cloud platforms.
• Experience with Exchange Online and Cisco ESA.
• Strong knowledge of Active Directory/Group Policy.
• Familiarity with Citrix XenServer and Virtual Apps & Desktops.
• Experience with Identity and Access technologies (Okta, Entra ID).
• Monitoring via Splunk and scripting with PowerShell.

Responsibilities

• Install, manage, and monitor Citrix infrastructure for high availability.
• Manage mail services including Exchange and ESA.
• Manage identity access using Okta and Entra ID.
• Optimize M365 environment for business needs.
• Troubleshoot complex issues and drive resolution.
• Write scripts to automate common tasks.
• Maintain documentation and share knowledge with the team.

Tools

Citrix XenServer

Virtual Apps and Desktops

Okta

Entra ID

M365

GCP

Exchange Online

Cisco ESA

Active Directory/Group Policy

Ivanti UWM

Splunk

PowerShell

Net2/CCTV

Job description

Cloud Engineer (On-Premise and Cloud Operations)

Stoke-on-Trent Technology

We are looking for an experienced Cloud Engineer to join our team supporting and developing our global platforms.

Full-time

Closes 12/08/2026

As part of the On-Premise and Cloud Operations team, you’ll be responsible for the day-to-day operation, support and optimisation of key IT platforms across both on-premise and cloud environments.

This team is a key part of the wider IT Engineering function, ensuring platform stability, high service availability, and efficient incident resolution, while contributing to continuous improvement initiatives across tooling, automation and processes.

You will have experience as a multi-skilled and highly adaptable engineer who can support operational delivery, while looking to develop deeper technical expertise in one or more technology areas.

Preferred Skills and Experience

Preferred experience using Citrix XenServer, Virtual Apps and Desktops.

Proven experience with Identity and Access technologies, such as Okta and Entra ID.

Knowledge of Cloud technologies such as M365, AVD and GCP.

Experience using Exchange SE/Online and Cisco ESA is desirable.

Commercial experience with Active Directory/Group Policy is required.

Understanding of Ivanti UWM.

Monitoring and logging tools such as Splunk.

Experience in using PowerShell scripting is preferred.

Building access and monitoring technologies, such as Net2/CCTV.

What you will be doing

Installing, managing, and monitoring highly available Citrix infrastructure.

Managing and monitoring mail services, Exchange, and ESA.

Managing and monitoring identity and access using Okta and Entra ID.

Optimising the M365 environment for the business.

Troubleshooting complex issues and drive them to resolution.

Writing scripts to automate processes and accelerate common tasks.

Managing Group Policy and personalisation.

Maintaining up-to-date documentation and share knowledge with the team.

Bonus

Eye care and Flu Vaccinations

Life Assurance