Cloud Engineer (Managed Services)

JR United Kingdom; Shrewsbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading Managed Service Provider in the UK is seeking a Cloud Engineer (Azure) to support customers and internal systems. This role involves resolving advanced technical issues, automating processes, and mentoring junior team members, contributing to a culture of continuous improvement and service quality. With strong focus on professional development and attractive benefits, it's an exciting opportunity for technological innovation.

Benefits

33 days holiday (increasing annually)

Annual pay reviews

Bonus scheme

Pension

Employee Assistance Program (EAP)

Strong focus on learning and development

Active social calendar

Qualifications

• Required certifications include Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.
• Experience in Azure, Microsoft 365, Exchange, and ITIL processes.
• Passionate about service quality and continuous improvement.

Responsibilities

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.

Skills

Problem Solving

Detail-oriented

Team Player

Service Quality

Continuous Improvement

Job description

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Client:

Location:

shrewsbury, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.