Cloud Engineer (Managed Services)

JR United Kingdom; Basingstoke; On-site; GBP 45,000 - 65,000; Full time

Job summary

A Managed Service Provider in the UK seeks a Cloud Engineer with Azure expertise. This role involves advanced technical support, leading automation efforts, and providing mentorship. With great benefits, continuous learning opportunities, and a focus on service quality, this position is ideal for someone passionate about technology.

Benefits

33 days holiday (increasing annually)

Annual pay reviews

Bonus scheme

Pension

Employee Assistance Program (EAP)

Active social calendar

Qualifications

• Experience in resolving complex technical escalations.
• Familiarity with Azure, Microsoft 365, Exchange, and Intune environments.
• Ability to manage service transitions and ITIL processes.

Responsibilities

• Provide 3rd-line support and mentor junior team members.
• Automate and streamline service requests and remediation processes.
• Participate in on-call weekend rota and lead technical projects.

Skills

Problem Solving

Teamwork

Attention to Detail

Education

Microsoft AZ-104

MS-900

MD-102

MS-220

SC-300

Job description

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Job Views:

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Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.