Cloud Customer Engineering Manager, Manufacturing

Google

Greater London

On-site

GBP 120,000 - 190,000

Full time

9 days ago

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Job summary

Google Cloud is seeking a Customer Engineering Manager for Manufacturing and Industries in London. You will lead a team of specialists delivering trusted technical and solution guidance to accelerate workload migration and remove blockers for enterprise customers.

The role requires proven cloud engineering and leadership experience, ability to run workshops and present to executives, and a track record of shaping delivery and consumption plans across cross-pillar cloud solutions.

Qualifications

Bachelor's degree or equivalent practical experience.
10 years of experience with cloud native architecture in a customer-facing or support role.
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
Experience with technical conversations, demos, prototyping, or workshops with customers.
Experience with leadership (e.g., people management, team lead, mentorship, coaching).

Responsibilities

Lead a team of Customer Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
Partner with Sales to define technical go‑to‑market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones.
Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
Work cross‑functionally across Google, partners, and your team to resolve technical roadblocks.