Cloud Customer Engineering Manager

Google Inc.; City of Westminster; On-site; GBP 120,000 - 180,000; Full time

Job summary

Google Cloud is seeking a Customer Engineering (CE) Manager to lead a team of experts delivering trusted technical advice to accelerate workload migration and remove blockers. You will foster ownership and oversee architecture, delivery, and consumption across the Google Cloud portfolio.

You will partner with customers, partners, and sales to define go-to-market and delivery plans, mentor engineers, and drive adoption of cloud-native solutions at scale. English proficiency is required.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.

Responsibilities

• Lead a team of customer engineers, focusing on culture, talent strategy, and skills development to deliver cloud transformation outcomes.
• Foster customer partnership and provide thought leadership on cloud strategies and cross-pillar solutions to drive technical wins.
• Partner with Sales to define go-to-market strategies and delivery plans for new workloads and expanding existing ones.
• Balance technical leadership with operational excellence; run workload reviews and migration strategy discussions with customers and partners.
• Collaborate across Google, partners, and the team to resolve technical roadblocks.

Skills

Cloud native architecture (10y)

Leadership experience

Cloud engineering

On-prem engineering

Containerization platforms

Pre-sales leadership experience

Stakeholder engagement with execs

Education

Bachelor's degree or equivalent practical experience

Tools

Virtualization platforms

Containerization tools

Job description

Google Cloud is seeking a Customer Engineering (CE) Manager to lead a team of experts delivering trusted technical advice to accelerate workload migration and remove blockers. You will foster ownership and oversee architecture, delivery, and consumption across the Google Cloud portfolio.

You will partner with customers, partners, and sales to define go-to-market and delivery plans, mentor engineers, and drive adoption of cloud-native solutions at scale. English proficiency is required.