Closing Date

West Yorkshire Fire And Rescue Service; United Kingdom; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Hybrid working

Local government pension scheme

Free onsite parking

Sports and Social Club with free gym

Job summary

West Yorkshire Fire & Rescue Service is seeking a DDaT Business Analyst on a fixed-term contract for 12 months. The role focuses on understanding business needs, defining requirements, and delivering user-centred digital solutions to enhance operational effectiveness and service delivery.

The post involves hybrid working arrangements, stakeholder engagement, and support for the design, testing, and implementation of digital services.

Qualifications

• Degree or equivalent in a relevant discipline.
• Professional qualification in Business Analysis (e.g. BCS/ISEB) or willingness to work towards.
• Experience in business analysis and digital transformation projects.

Responsibilities

• Lead stakeholder engagement to gather and document business requirements.
• Develop As-Is and To-Be process maps aligned with strategic goals.
• Define KPIs and support benefits realisation.
• Produce business cases, project briefs, and analytical reports.
• Support solution design, testing, implementation, and training.

Skills

Stakeholder engagement

Requirements gathering

Analytical thinking

Process mapping

Communication skills

Problem solving

Education

Degree or equivalent in a relevant discipline

Tools

BPMN

MoSCoW

SWOT

Job description

DDaT Business Analyst. Fixed term contract for 12 months.

Are you passionate about digital transformation and ready to make a real impact? West Yorkshire Fire & Rescue Service is looking for a dynamic and analyticalDDaT Business Analyst to join our Digital and Data team. You’ll work to understand business needs, define requirements, and support the delivery of innovative, user-centred digital solutions that improve operational effectiveness and service delivery. If you have strong communication skills, a problem-solving mindset, and experience in business analysis, this is your opportunity to help shape the future of digital services in a forward-thinking emergency service.

We offer an excellent package including generous holiday entitlement, family friendly policies, 37 hour week flexible working arrangements, including Hybrid Working, local government pension scheme, free onsite parking, Sports and Social Club with free use of gym, an Employee Assistance Program and car salary sacrifice scheme .

Job Purpose: To deliver high-quality business analysis that supports digital transformation across the Service. The postholder will work with stakeholders to understand business needs, define requirements, and support the design and implementation of innovative, user-centred digital solutions.

Key Responsibilities:

• Lead stakeholder engagement to gather and document business requirements.
• Develop As-Is and To-Be process maps aligned with strategic goals.
• Define KPIs and support benefits realisation.
• Produce business cases, project briefs, and analytical reports.
• Support solution design, testing, implementation, and training.
• Promote continuous improvement and innovation in digital delivery.
• Ability to work autonomously managing competing priorities and work under pressure.
• Understanding of business analysis, including requirements gathering and process mapping.
• Experience working in digital transformation or ICT project environments.
• Strong stakeholder engagement and communication skills.
• Proficiency in business analysis tools (e.g. BPMN, SWOT, MoSCoW).
• Degree or equivalent experience in a relevant discipline.
• Professional qualification in Business Analysis (e.g. BCS/ISEB) or willingness to work towards.
• Excellent analytical, documentation, and problem-solving skills.
• Proficiency in Microsoft Office and knowledge of data protection and governance.
• Full valid UK driving licence

We offer flexible working arrangements, including hybrid working. Whilst you will be required to work from our offices for parts of your initial training, after this you will work both in the office and from home as part of our 'hybrid' working model. Therefore, applicants must also have a car available for work purposes with valid business insurance and have a reliable home internet connection.

Job share applicants are welcome to apply.

Joining a first-rate organisation, you will have the job satisfaction of knowing each day that you are contributing to the success of one of just six metropolitan fire and rescue services in the UK, supporting around 950 firefighters who work round the clock, plus around 300 support staff, who help people and save lives.

Closing date for all applications is 18 th October 2026.

West Yorkshire Fire & Rescue Service are committed to the safeguarding of our staff, volunteers, visitors and the community we serve. This includes protecting vulnerable adults, children and young people from potential neglect and harm. All employees must share the same commitment.

We are an equal opportunities employer; we value and celebrate equality, diversity and inclusion. We particularly welcome candidates from communities that are currently under-represented at WYFRS, including women,racially and ethnically diverseapplicants and applicants with disabilities. We can offer support and adjustments for candidates and staff who experience barriers to work that result from health conditions or Specific Learning Differences, such as dyslexia. We area ‘Real Living Wage’ employer