Clinical Typist - Planned Care

Epsom and St Helier University Hospitals; Epsom; On-site; GBP 21,000 - 26,000; Full time

Job summary

Epsom and St Helier University Hospitals NHS Trust is seeking a Clinical Typist to support Planned Care and improve letter performance. The role requires excellent typing and administration skills, with NHS experience desirable but not essential.

A flexible approach and teamwork are essential. You will work with Dictate IT to review clinical letters, file notes, and ensure timely, accurate correspondence while maintaining confidentiality and patient safety.

Qualifications

• Clerical experience including typing services.
• Customer care experience.
• Previous NHS experience.
• Experience using digital transcription equipment.

Responsibilities

• Review letter accuracy with Dictate IT and ensure clinical priority and timing.
• File case notes, correspondence and investigation results.
• Ensure correspondence is checked, signed by the consultant, and sent appropriately.
• Email clinical correspondence to GP/originating referrer and copy letters to patient.
• Maintain quality assurance, accuracy and turnaround times.
• Liaise and work with patient pathway coordinators.
• Prioritise workload and refer service concerns to the Team Leader promptly.
• Handle confidential patient data and ensure information governance.
• Upload and download voice files and maintain the voice file tracking system.
• Maintain confidentiality and professional relationships at all times.

Skills

Medical terminology

Audio typing

Touch typing

Comm Paediatrics

Education

RSA II Typewriting

RSA II typing

Medical terminology qualification

ECDL

NVQ Level 2 Admin and Clerical

Job description

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

We are looking to recruit an Clinical Typist to work within Planned Care at Epsom and St Helier Hospital to support our letter performance. Experience within the NHS and typing are desirable but not essential. The successful applicant needs to have a flexible approach to work and have excellent typing and administration skills and to be comfortable working within a team.

Main duties of the job

Work with Dictate IT to review letter accuracy – add any information needed. Full typing skills and ability to work with clinical correspondence according to clinical priority in line with agreed standards and accuracy and within the locally and nationally agreed timeframes.

Promptly file case notes, correspondence and investigation results.

Ensure that all correspondence is checked and digitally signed by the appropriate consultant and sent out appropriately.

E-mail clinical correspondence to GP/originating referrer and send copy letters to patient.

Maintain quality assurance, accuracy, quality and turnaround times.

To liaise and work with patient pathway coordinators.

To prioritise own workload appropriately, referring any service concerns to the Team Leader in a timely manner.

Handle data relating to patients of a confidential nature, ensuring appropriate treatment of confidential information.

Upload and download voice files and maintain the voice file tracking system.

Maintain good relationships with patients and other members of staff, ensuring a high degree of confidentiality and integrity at all times.

Working for our organisation

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

Person specification

Qualifications

• RSA II Typewriting, word processing or equivalent
• RSA II typing or equivalent
• Medical terminology qualification
• ECDL
• NVQ Level 2 Admin and Clerical

Experience

• Clerical experience including typing services
• Customer care experience
• Previous NHS experience
• Experience of using digital transcription equipment

skills

• Knowledge of medical terminology
• Fast and accurate audio typing skills and ability to accurately transcribe complex audio voice files
• Accurate touch typing
• Knowledge of Comm Paediatrics

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: [e-mail]

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may have an application cap

References
Please provide a minimum of 3 years’ employment and/or education history , including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.