Clinical Trials Admin – Research Support & Patient Access

University of Hull; Cottingham; Presencial; GBP 25.000 - 26.000; Jornada completa

Descripción de la vacante

The University of Hull is seeking an experienced administrator to provide clerical and reception support within the Respiratory Medicine Research Group at Castle Hill Hospital. You will work under the Clinical Trials Manager and contribute to a busy, collaborative NHS research environment.

The role requires IT proficiency, strong communication, and a customer-focused approach to patients and volunteers, with duties spanning diaries, filing, data entry, and liaising with colleagues across the

Formación

• The successful applicant will be an experienced administrator who is IT literate, especially with Microsoft office applications, and have experience of working in a busy office environment.
• We are looking for a strong team player who has excellent communication skills and experience of customer service, as you will be the initial reception point for patients and visitors.
• Some knowledge of Clinical trials and research and / or experience of working in the NHS would be beneficial.

Responsabilidades

• Provide an efficient reception and administrative service to the research group, including acting as initial reception for visitors.
• Deal with appointments and queries from patients/volunteers and colleagues within the Trust, the University and other organisations.
• General clerical duties, including maintenance of filing systems, updating databases and spreadsheets, diary management, photocopying, handling correspondence, taking and disseminating meeting minutes.
• Ensuring compliance with relevant organisation finance procedures.
• Facilitating the requests for and collection of medication for clinical trial visits from Pharmacy.
• Organising doctor cover for clinical trial patient visits.
• Requesting and tracking hospital notes as required and in accordance with HEY NHS Trust policies.
• Maintenance of petty cash and payments to volunteers using a standardised process.
• Engage with the wider research administration group and attend regular team meetings.

Conocimientos

IT literacy

Microsoft Office

Customer service

Communication skills

Team player

NHS experience beneficial

Herramientas

Microsoft Office

Descripción del empleo

The University of Hull is seeking an experienced administrator to provide clerical and reception support within the Respiratory Medicine Research Group at Castle Hill Hospital. You will work under the Clinical Trials Manager and contribute to a busy, collaborative NHS research environment.

The role requires IT proficiency, strong communication, and a customer-focused approach to patients and volunteers, with duties spanning diaries, filing, data entry, and liaising with colleagues across the