Clinical Trials Administrator

University of Hull; Cottingham; On-site; GBP 25,000 - 26,000; Full time

Job summary

The University of Hull is seeking an experienced administrator to provide clerical and reception support within the Respiratory Medicine Research Group at Castle Hill Hospital. You will work under the Clinical Trials Manager and contribute to a busy, collaborative NHS research environment.

The role requires IT proficiency, strong communication, and a customer-focused approach to patients and volunteers, with duties spanning diaries, filing, data entry, and liaising with colleagues across the

Qualifications

• The successful applicant will be an experienced administrator who is IT literate, especially with Microsoft office applications, and have experience of working in a busy office environment.
• We are looking for a strong team player who has excellent communication skills and experience of customer service, as you will be the initial reception point for patients and visitors.
• Some knowledge of Clinical trials and research and / or experience of working in the NHS would be beneficial.

Responsibilities

• Provide an efficient reception and administrative service to the research group, including acting as initial reception for visitors.
• Deal with appointments and queries from patients/volunteers and colleagues within the Trust, the University and other organisations.
• General clerical duties, including maintenance of filing systems, updating databases and spreadsheets, diary management, photocopying, handling correspondence, taking and disseminating meeting minutes.
• Ensuring compliance with relevant organisation finance procedures.
• Facilitating the requests for and collection of medication for clinical trial visits from Pharmacy.
• Organising doctor cover for clinical trial patient visits.
• Requesting and tracking hospital notes as required and in accordance with HEY NHS Trust policies.
• Maintenance of petty cash and payments to volunteers using a standardised process.
• Engage with the wider research administration group and attend regular team meetings.

Skills

IT literacy

Microsoft Office

Customer service

Communication skills

Team player

NHS experience beneficial

Tools

Microsoft Office

Job description

Salary

Salary Range: £25,249.00 - £26,093.00

About the role

We are committed to equality, diversity and inclusion, creating a community where colleagues feel respected and valued. We aim to reflect the diversity of our students and communities, and to strengthen our university through collaboration and diverse perspectives, across all roles at the University.

The post holder will be required to provide clerical and administrative support within the Respiratory Medicine Research Group, based at Castle Hill Hospital, under the supervision of the Clinical Trials Manager and Clinical trials Coordinator.

Responsibilities

• Provide an efficient reception and administrative service to the research group, including acting as initial reception for visitors.
• Deal with appointments and queries from patients/volunteers and colleagues within the Trust, the University and other organisations.
• General clerical duties, including maintenance of filing systems, updating databases and spreadsheets, diary management, photocopying, handling correspondence, taking and disseminating meeting minutes.
• Ensuring compliance with relevant organisation finance procedures.
• Facilitating the requests for and collection of medication for clinical trial visits from Pharmacy.
• Organising doctor cover for clinical trial patient visits.
• Requesting and tracking hospital notes as required and in accordance with HEY NHS Trust policies.
• Maintenance of petty cash and payments to volunteers using a standardised process.
• Engage with the wider research administration group and attend regular team meetings.

Qualifications and experience

The successful applicant will be an experienced administrator who is IT literate, especially with Microsoft office applications, and have experience of working in a busy office environment. We are looking for a strong team player who has excellent communication skills and experience of customer service, as you will be the initial reception point for patients and visitors. Some knowledge of Clinical trials and research and / or experience of working in the NHS would be beneficial.

Equality, diversity and inclusion

At the University of Hull, we are committed to building a community where everyone feels respected, valued and able to succeed.

We recognise that diverse perspectives strengthen our university and the impact of our work. We particularly welcome applications from people who are underrepresented within our workforce, including people from global majority backgrounds, disabled people, LGBTQI+ people, and women, particularly in senior roles.

You can read more about our Equality, Diversity and Inclusion strategy and our transparency reports on our Fairness and Inclusion page.

Company culture

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.