Clinical Triage Clinician

The Methodist Church in Britain; West Midlands; Remote; GBP 32,000 - 46,000; Part time

Benefits offered by this job

Flexible working

Home or remote working (agile homehow)

Job summary

South Warwickshire University NHS Foundation Trust is seeking an experienced nurse for the iSPA Integrated Care Co-ordination Service. The post is part-time, based at Heathcote House with agile homeworking, focusing on triaging urgent community referrals and directing patients to appropriate care settings.

The role includes clinical leadership of the triage team, supervision, and recruitment duties. Essential is an NMC registration, a relevant post-registration background in urgent or district

Qualifications

• NMC-registered general nurse with CPD evidence.
• Degree in professional nursing or health studies with postgraduate training or equivalent.
• Mentoring and assessing qualification required.

Responsibilities

• Triage urgent referrals for same-day response with risk assessment.
• Monitor triage of ambulance referrals via CAD portal.
• Refer, allocate and arrange community visits for patients.
• Signpost to other services and provide clinical advice when needed.
• Coordinate Out of Hospital resources to maximise access to services.
• Ensure every triage contact achieves a safe, effective outcome.
• Provide clinical leadership and daily peer supervision of the triage team.
• Provide managerial support including performance reviews and recruitment.
• Supervise and direct daily work of the skill mix team.
• Mentor pre-registration and medical students, including induction.

Skills

Clinical leadership

Triage experience

Decision making

Communication skills

IT literacy

Education

NMC general nurse registration

Degree in nursing/health studies

Mentoring and assessing qualification

Job description

A part-time post for an experienced nurse in the iSPA Integrated Care Co-ordination Service at South Warwickshire University NHS Foundation Trust, based at Heathcote House with agile homeworking. The work centres on triaging urgent community referrals, including ambulance referrals via the CAD portal, and directing patients to the right out-of-hospital, primary or secondary care service. The post also carries leadership of the clinical triage team, with line support, clinical supervision and recruitment duties. Fit depends on NMC registration and a relevant post-registration background in urgent or district nursing.

What the job involves

• Triage urgent referrals needing a same-day response from the Urgent Community Response Teams, using clinical knowledge and risk assessment
• Monitor and triage ambulance referrals through the CAD portal
• Refer, allocate and arrange community visits for patients
• Signpost to alternative services or give clinical advice only where needed
• Coordinate Out of Hospital resources to maximise patient access to services
• Ensure every clinical triage contact reaches an effective and appropriate outcome
• Interrogate Trust information systems and liaise with health professionals and carers (with consent) to inform decisions
• Provide clinical leadership and day-to-day peer supervision of the triage team
• Provide managerial support, including performance development reviews, clinical supervision, and recruitment and selection
• Supervise and direct the daily work of the skill mix team
• Mentor pre-registration and medical students and staff, including induction and preceptorship
• Help resolve complaints within the clinical speciality

What’s required

Qualifications

• NMC-registered general nurse with evidence of continuing professional development
• Degree in professional nursing or health studies, with postgraduate specialist training or equivalent experience
• Mentoring and assessing qualification

Experience

• Current post-registration experience in emergency/urgent care or district nursing, including triage
• Proven leadership skills
• Experience of audit and evidence-based care

Skills & knowledge

• Clinical, leadership and critical analysis skills, good decision-making and understanding of change management
• Listening and counselling skills
• Extensive knowledge of adult health conditions, wound care and current best practice
• Excellent verbal, written, interpersonal and communication skills
• Confident IT skills across multiple computer systems

Checks & eligibility

• Enhanced or standard DBS disclosure

Other

• Team player who can also work independently and prioritise work
• Diplomatic, flexible and positive approach
• Able to attend office or other Trust sites as required
• Non-smoker during working hours

Nice to have

• Evidence of a leadership course, such as Mary Seacole or LEO

What’s offered

• Flexible working
• Home or remote working (agile homeworking)