Clinical Training Lead – EU Distributor Markets

insulet; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Insulet invites a Clinical Services Training Lead to advance diabetes care across Europe and international markets. You will develop and deliver clinical training for the Omnipod portfolio, partnering with Sales, Marketing, and Healthcare Professionals to improve patient outcomes.

You will support EU distributor markets, lead training projects, and upskill partner staff and clinicians in regions where Omnipod is established or being introduced.

Qualifications

• Bachelor's degree and a minimum of 2 years' experience training and/or managing insulin pump patients.
• At least 5 years' experience in a medical device, pharmaceutical organisation in a commercial role clinical/sales/marketing/training.

Responsibilities

• Work with channel partner personnel to assess training needs and design, deliver training courses for product launches and ongoing clinical excellence.
• Onboarding training of new channel partners to ensure best possible patient and HCP experience for Omnipod portfolio.
• Collaborate with Sales, Customer Care, Regulatory and Marketing to meet training goals in existing and new markets.
• Leads training outputs for EU distributor new market projects.
• Develops training materials for channel partner clinical and sales teams; uses Veeva MLR for content approval.
• Supports sales events (pump clinics, info sessions, patient nights) and vendor days at partner requests.
• Promotes insulin pump therapy and Omnipod sales to providers and patients in sessions.
• Evaluates and supports CPTs and CSMs in essential skills for patient transition.
• Collaborates with Distributor Teams to tailor training by geography while managing cost and timing.
• Oversees CPTs (internal/external) with field visits and timely product updates.
• Demonstrates engagement between sales and clinical stakeholders to improve patient training outcomes.
• Assists with product training for sales and clinical hires at channel partners.
• Performs administrative duties and timely reporting.
• Provides field feedback to distributor management and teams.
• Conducts field visits and product training in distributor markets.
• Performs other duties as assigned.

Skills

Fluent English

Diabetes experience

CDE preferred

Nursing background

Commercial experience

Education

Bachelor's degree in a relevant field

Job description

Insulet invites a Clinical Services Training Lead to advance diabetes care across Europe and international markets. You will develop and deliver clinical training for the Omnipod portfolio, partnering with Sales, Marketing, and Healthcare Professionals to improve patient outcomes.

You will support EU distributor markets, lead training projects, and upskill partner staff and clinicians in regions where Omnipod is established or being introduced.