Clinical Team Administrator - £3,000 Joining Bonus

NHS; Morpeth; On-site; GBP 24,000 - 29,000; Full time

Job summary

An exciting opportunity for a Clinical Team Administrator in the Health and Justice Mental Health team at HMP Northumberland. This role involves supporting a multi-disciplinary team, ensuring effective communication and managing administrative tasks. The position offers a starting salary of £24,625 per annum, a generous NHS pension, and a £3,000 joining bonus. Ideal candidates will have relevant qualifications and experience in an administrative environment, with opportunities for career progression and development.

Benefits

NHS pension scheme

27 days annual leave plus bank holidays

Training and development opportunities

Staff recognition schemes

£3,000 joining bonus

Qualifications

• Experience in an administrative environment, including diary management and filing systems.
• Customer service experience and handling demands autonomously.
• Willingness to work towards Level 3 qualification.

Responsibilities

• First point of contact for clinical team enquiries, ensuring accurate communication.
• Support diary management and appointment coordination.
• General office duties including ordering supplies and filing.

Skills

Customer Service

Diary Management

Data Input

Education

Level 3 Qualification in Leadership and Management

Key skills in literacy and numeracy Level 2

RSA Level 2 or equivalent Secretarial/administrative experience

Tools

Microsoft Office

Job description

Go back Tees Esk and Wear Valleys NHS Foundation Trust

Clinical Team Administrator - £3,000 Joining Bonus

The closing date is 29 May 2025

We have an exciting opportunity for a Clinical Team Administrator to join the Health and Justice Mental Health team based in HMP Northumberland.

This is a fantastic opportunity to join and support our multi-disciplinary teams who work closely together in order to give the best holistic care to our patients. In this role, you will be based in the prison working closely amongst the team.

If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.

Flexible working options are available, please contact Sophie Kirk([e-mail]) to discuss.

Due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Main duties of the job

The role is multifaceted with opportunities for progression and development of skills and experience. You will be offered appropriate training to ensure you can fulfil and excel within the role.

The role will include dealing with enquiries to the clinical team, healthcare and prison professionals, taking action where necessary and ensuring messages are communicated accurately to relevant personnel and in an appropriate and timely manner. You will be the first point of contact for other professionals responding in a helpful manner to enquiries or other issues raised. Offer support to diary management and appointment coordination, arrange and minute meetings, distributing agendas, papers etc.

You will be required to create and ensure case note files are up to date and available for patient appointments/admissions, including liaison with other departments and sites.

Undertaking of general office duties as required, including ordering supplies, filing photocopying etc.

About us

With a starting salary of £24,625 per annum, a generous NHS pension scheme, a fantastic annual leave package (an initial 27 days annual leave plus bank holidays if new to the NHS) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer. There are many training and development opportunities available, giving you the opportunity for career progression and development into other areas of work should you wish to do so.

Staff recognition is very important to us, we work closely with colleagues from across the Trust to support development, the staff voice and to recognise teams and individuals through our Greatix and Star Award schemes, highlighting the outstanding work being done every day.

We recognise that Administrators and professionals are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.

A £3,000 Trust welcome bonus will be applied to this post. This incentive is paid as follows; £1,500 upon joining the Trust, £750 after year 1 and £750 after year 2, please be aware that this bonus is only applicable to people external to the organisation.

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Contact to discuss the post is welcomed.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Person Specification

Qualifications

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role
• Level 3 Qualification in Leadership and Management.
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment

Experience

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
• Customer Service experience (face to face, answering calls, correspondence).
• Experience of organising completing demands and workloads.
• Experience of setting up and maintenance of administrative systems and processes.
• Experience of working autonomously and proactively.
• Experience of supporting/supervising staff.
• Experience of handling monies and working within financial guidelines.

Knowledge

• Comprehensive knowledge of Microsoft Office applications.
• Understanding of data protection and the need for confidentiality and how to maintain this.
• Knowledge of office systems and processes.
• Knowledge of NHS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust