Clinical Systems Product Specialist Trainer

Northamptonshire Healthcare Foundation Trust; Kettering; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Living wage employer

Job summary

NHFT is seeking a skilled trainer/subject matter expert to support staff in using NHS clinical systems, primarily SystmOne and EPMA. The role requires strong IT and communication abilities and a collaborative, flexible approach within the Digital Technology Services Directorate. Experience in NHS training or product specialist roles is beneficial.

Join NHFT's mission to deliver compassionate, patient-centred care with a commitment to continuous improvement and a living wage employer ethos.

Qualifications

• Candidates should have proven experience in a training or product specialist role.
• Experience in an NHS environment is advantageous.
• Strong IT and communication skills are essential.

Responsibilities

• Provide training and expert system support across NHS clinical applications (SystmOne, EPMA).
• Deliver customer and system support to NHFT staff.
• Collaborate within the Clinical Systems Team to continuously improve services.

Skills

Excellent IT and communication skills

Team player

Flexible attitude

Ability to work unsupervised

Tools

SystmOne

EPMA

Job description

This role falls within the Clinical Systems Team, empowering NHFT staff use digital technology safely, effectively and efficiently. The main focus of the role will be to function as a trainer and subject matter expert providing appropriate customer and system support across a variety of NHS clinical systems applications, predominantly SystmOne and Electronic prescribing (EPMA).

We are looking for a highly motivated individual who is a strong team player with a flexible attitude to day to day work. Candidates must have excellent IT and communication skills and be able to perform tasks unsupervised. You will be committed to providing a high quality service, responsive to the changing needs, demands and expectations of the Trust, with a focus on continuous improvement.You will have had previous experience of working within a training or product specialist role. Working within an NHS environment would be advantageous.

An exciting opportunity has arisen within the Digital Technology Services Directorate of Northamptonshire Healthcare NHS Foundation Trust (NHFT). An innovative and ambitious Directorate that provides the foundation of digital solutions that enable NHFT to be a provider of outstanding and compassionate care., NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health and specialty services in hospital settings and in the community. We provide over 200 services across the county - as well as some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances.

NHFT promotes a culture of learning, to improve the care and safety of our patients and colleagues. We have achieved our 'outstanding' rating by encouraging opportunity, innovation, development and growth across our workforce.

At NHFT we believe that work should be rewarded in every sense which is why we are proud to an accredited living wage employer.

We aim to support financial wellbeing and create an environment where are people feel valued and able to thrive.