Clinical Systems Manager

THE HEALTHCARE MANAGEMENT TRUST; Swansea; On-site; GBP 48,000 - 65,000; Full time

Job summary

Healthcare Management Trust is seeking a Clinical Systems Manager to lead the organisation's EPR strategy across St Hugh's and Sancta Maria Hospitals. You will configure, optimise and support Compucare8 while collaborating with clinical and operational teams to improve workflows and data quality.

The role requires strong communication, analytical thinking and experience with healthcare reporting, data governance and system upgrades.

Qualifications

• Experience configuring and supporting Compucare8 or similar EPR systems.
• Experience upgrading systems, conducting testing and implementing changes.
• Knowledge of healthcare reporting, data quality and performance management.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Manage and develop Compucare8, including configuration, optimisation and support.
• Coordinate system and functionality upgrades, testing, user acceptance testing (UAT) and implementations.
• Work with clinicians and operational teams to improve clinical workflows and system usability.
• Monitor and improve data quality, reporting and performance information.
• Investigate and resolve system issues, liaising with suppliers where required.
• Develop user guidance, deliver training and support colleagues across the organisation.
• Ensure compliance with information governance, GDPR and data security requirements.
• Drive continuous improvement through system enhancements and user feedback.

Skills

Analytical thinking

Communication

Stakeholder management

Education

Degree in information management or related field

Tools

Compucare8

Electronic Health Records (EPR) systems

Job description

Make technology matter in healthcare

Healthcare Management Trust (HMT) is a charitable organisation committed to delivering outstanding health and social care services. We're looking for an experienced Clinical Systems Manager to join our IT & Digital team and help ensure our clinical systems support safe, efficient and high-quality patient care.

This is an exciting opportunity for someone with experience of Compucare8 or a comparable Electronic Patient Record (EPR) system who enjoys working with both technology and people to drive continuous improvement.

Reporting to the Head of IT & Digital, you'll be the operational lead for our EPR, Compucare8, supporting its development and day-to-day use across St Hugh's and Sancta Maria Hospitals.

Working closely with clinical, operational and IT colleagues, you'll configure and optimise system functionality, improve data quality, roll out upgrades and testing, support users and ensure our clinical systems continue to meet the needs of the organisation.

As this role covers both hospitals it can be based at either Sancta Maria Hospital, Swansea or St Hughs Hospital, Grimsby

Key responsibilities

• Manage and develop Compucare8, including configuration, optimisation and support.
• Coordinate system and functionality upgrades, testing, user acceptance testing (UAT) and implementations.
• Work with clinicians and operational teams to improve clinical workflows and system usability.
• Monitor and improve data quality, reporting and performance information.
• Investigate and resolve system issues, liaising with suppliers where required.
• Develop user guidance, deliver training and support colleagues across the organisation.
• Ensure compliance with information governance, GDPR and data security requirements.
• Drive continuous improvement through system enhancements and user feedback.

We're looking for someone who can combine technical expertise with excellent communication and relationship-building skills.

You'll have:

• Experience supporting or configuring Compucare8or a similar EPR system.
• Experience configuring and building electronic patient record systems, delivering system upgrades, testing and change implementation.
• Knowledge of healthcare reporting, data quality and performance management.
• Strong analytical and problem-solving skills.
• Experience working with clinical and operational stakeholders.
• Excellent communication and presentation skills.
• Advanced Microsoft Excel skills and confidence analysing complex datasets.
• Degree-level education or equivalent experience in information management or a related field.

Experience within a hospital environment and knowledge of clinical workflows would be an advantage.

Why join HMT?

At Healthcare Management Trust, our purpose is to make every contact count by delivering the very best experience and outcomes for our patients and residents.

Our values are at the heart of everything we do:

• Caring
• Enterprising
• Resourceful
• Authentic
• Accountable

You'll join a supportive organisation where innovation is encouraged, collaboration is valued and your work will have a direct impact on improving patient care.

Per year