Clinical Systems Manager

St Peter & St James Charitable Trust; Lewes; On-site; GBP 37,463 - 41,635; Full time

Benefits offered by this job

27 days holiday

Enhanced maternity/adoption pay

Monthly occupational health clinics

20% discount in charity shops

Job summary

St Peter & St James Charitable Trust in Lewes is seeking a Clinical Systems Manager to oversee our clinical information systems and implement digital solutions that enhance patient care. You will manage the SystmOne electronic patient record system and lead improvement projects while supporting clinical teams in a hospice environment.

The ideal candidate should have a degree or equivalent experience, strong SystmOne knowledge, and excellent project management skills. The role offers a full-time position with opportunities for training and development.

Qualifications

• Strong knowledge of SystmOne, ideally in a clinical setting.
• Experience managing electronic patient records and clinical information systems.
• Project management skills with experience delivering system improvements.

Responsibilities

• Manage and support the electronic patient record system (SystmOne).
• Lead the SystmOne Improvement Project from initiation to completion.
• Develop and oversee SystmOne induction and ongoing training.

Skills

SystmOne knowledge

Project management skills

Data analysis

Communication skills

Problem-solving skills

Education

Degree-level education or equivalent

Job description

Clinical Systems Manager

As our Clinical Systems Manager, you’ll play a pivotal role in ensuring our clinical teams are supported by reliable, effective and future‑focused digital systems. If you’re passionate about clinical technology, enjoy working across teams, and want your expertise to make a real difference in a hospice environment, we’d love to hear from you.

Location: St Peter & St James Hospice, BN8 4ED
Salary: £37,463 - £41,635 per annum
Contract Type: Permanent, full-time
Working Hours: 37.5 hours per week
Closing Date: We will be shortlisting and interviewing as applications are received, so early applications are strongly encouraged.

What you’ll be doing

You’ll be responsible for managing our clinical information systems and leading the effective implementation of digital solutions that support patient care across the organisation, central to how we use data, electronic patient records and digital platforms to improve quality, safety and efficiency.

Clinical Systems & System Administration

• Manage and support the electronic patient record system (SystmOne) and associated clinical systems.
• Maintain system administration, including user access, permissions and data integrity.
• Work closely with the Caldicott Guardian to ensure appropriate access to clinical information.
• Support investigation of clinical systems incidents and contribute to audit activity.

SystmOne Improvement & Projects

• Lead and deliver the SystmOne Improvement Project from initiation through to completion.
• Assess current and future system needs and translate clinical requirements into practical solutions.
• Chair system development meetings and engage stakeholders across services.
• Provide clear progress reporting, risk management and project documentation.

Training & Change

• Develop and oversee SystmOne induction training and ongoing system training.
• Produce training materials and support effective adoption of system changes.
• Manage organisational change required to embed new functionality and ways of working.

Digital Solutions, Data & Governance

• Champion innovative digital solutions that enhance patient care, safety and user experience.
• Support development of clinical dashboards and reporting for governance and service improvement.
• Advise on digital readiness for initiatives such as electronic prescribing.
• Support information governance and data quality across the organisation.

What we’re looking for

• Degree-level education or equivalent relevant experience.
• Strong working knowledge of SystmOne, ideally within a clinical setting.
• Experience managing electronic patient records and clinical information systems.
• Confident project management skills with experience delivering system or service improvements.
• Strong data analysis, reporting and problem‑solving skills.
• Excellent communication skills with the ability to work effectively across clinical and non‑clinical teams.
• A proactive, organised and solutions‑focused approach.
• A personal commitment to the values, aims and ethos of hospice care.

A project management qualification would be advantageous.

Benefits

• 27 days holiday
• Enhanced maternity/adoption pay
• Monthly occupational health clinics
• 20% discount in our charity shops

If you’re motivated to use digital systems to improve patient care and want to work in a supportive, purpose‑led organisation, we’d love to hear from you.

We will be shortlisting and interviewing as applications are received, so early applications are encouraged.

We value diversity and inclusion so encourage applications from everyone, regardless of race, national origin, sex, gender identity and/or expression, sexual orientation, religion, disability or age.