Clinical Support Worker / Receptionist

Harrogate And District Nhs Foundation Trust; Ripon; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Supportive culture

Staff recognition

Wellbeing services

Job summary

Harrogate and District NHS Foundation Trust in Ripon is seeking an experienced Clinical Support Worker to join the Urgent Treatment Centre team at Ripon Hospital. You will work alongside Urgent Care Practitioners delivering high-quality patient care.

The role combines clinical and receptionist duties, including registering and booking patients on the electronic system, triage support, and assisting with minor injuries and illnesses. NHS Band 3 permanent, part-time, Agenda for Change.

Qualifications

• NVQ Level 3 in Health and Social Care or Care Certificate with relevant experience.
• Moving and Handling Certificate.
• Basic Life Support Certificate.
• Previous experience in urgent or emergency care.
• Cannulation and venepuncture.

Responsibilities

• Registering and booking patients into the electronic patient system.
• Support triage and UCP teams in assessment and treatment of minor injuries and illness.
• Work as part of a multidisciplinary team delivering high standards of patient care.
• Role combines clinical and receptionist duties.

Skills

Urgent care experience

Cannulation & venipuncture

Moving & handling cert

Basic Life Support

Team player

Education

NVQ Level 3 in Health & Social Care or Care Certificate

Moving & Handling Certificate

Basic Life Support Certificate

Job description

Job summary

Are you looking for a change, if so have you considered working in our busy Urgent Treatment Centre at Ripon Hospital. We are looking to recruit an experienced Clinical Support Worker who is highly motivated and enthusiastic to join our small team. Working alongside our Urgent Care Practitioners you will play a key role in delivering the UTC service.

The successful candidates will be flexible, able to work effectively as part of a team and manage the pressure of working in busy environments. You must be passionate about providing an excellent experience for patients.

Previous experience working as a Clinical Support Worker is preferrable ideally with an acute/urgent care background, however training can be supported for the right candidate.

Work collaboratively as part of the multidisciplinary team delivering high standards of patient care.

This role involves a mixture of clinical and receptionist duties.

Main duties of the job

This role is a combined Clinical and Reception role and will involve registering and booking patients into the electronic patient system. Working clinically you will support the triage and UCP teams in the assessment and treatment of patients that present with minor injuries and illness.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.

Details

Date posted: 15 October 2026

Pay scheme: Agenda for change

Band: Band 3

Salary: £25,760 to £27,476 a year per annum, pro rata

Contract: Permanent

Working pattern: Part-time

Reference number: 421-LTUCC-4046R

Essential

• NVQ Level 3 in Health and Social care or Care Certificate (NHS England accredited) with relevant experience
• Moving and Handling Certificate
• Basic Life Support Certificate
• Previous experience in urgent or emergency care
• Cannulation and venepuncture

Desirable

• Practical skills in providing essential aspects of care.
• Support of junior staff to develop

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name: Harrogate and District NHS Foundation Trust

Address: Ripon Community Hospital, Firby Lane, Ripon, HG4 2PR, United Kingdom

Employer's website: https://www.hdft.nhs.uk/

For questions about the job, contact:

Lead Nurse Urgent Care, Liz Eagin, [e-mail], 07833047095

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