Clinical Support Worker

NHS; Stockton-on-Tees; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading healthcare provider is looking for motivated staff to join their urgent treatment center team in Stockton-on-Tees. Candidates should have acute care experience and the ability to work effectively in a multi-disciplinary team, contributing to high standards of patient care.

Benefits

Supportive workplace initiatives

Opportunities for personal development

Staff recognition programs

Qualifications

• Supporting multi-professional team in a healthcare environment.
• Must possess Level 3 qualification or relevant experience.
• Acute care experience is essential.

Responsibilities

• Assist with care plans as directed by registered nurses.
• Maintain effective communication with patients and families.
• Undertake clerical duties and general housekeeping.

Skills

communication

teamwork

acute care experience

Education

Level 3 in appropriate subject or equivalent

Literacy and numeracy skills level 2 or grade 4 in English and maths

Job description

Job summary

Advert may close early due to volume of applications.

The Urgent Treatment centre team adopts a holistic approach to care and quality improvement. We promote patient centred care, patient safety and service improvements are at the forefront of our philosophy. We seek to recruit staff who are motivated, promote high standards of patient care and work effectively as part of the multi-disciplinary team. Our ideal candidate will have acute care experience and bring with them ideas to help us develop our centres.

We have 4 UTC's Tees Wide North Tees, Hartlepool, James Cook and Redcar. This post is for NT and Hartlepool but there may be times in escalation for you to work cross site.

Main duties of the job

To provide support to the multi professional team, by undertaking appropriate duties following assessment and planning of requirements by the registered nurse. Additionally, to provide support by undertaking non nursing and ancillary duties, wound care, plaster casting, ECGs, Observations, BM's. Supporting practitioner when required.

About us

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and "Together we are North Tees & Hartlepool"

Details Date posted

13 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

345-EMC7179879-A

Job locations

University Hospital of North Tees

Hardwick Road

Stockton on Tees

TS19 8PE

Job description Job responsibilities

Maintains effective communication and good relationships with children, parents, carers, relatives and staff.

Accept delegated duties within parameters of capabilities and competencies.

Complete documentation in accordance with Trust policy

Participate in programmes of in-service training as required

Chaperoning of patients if required

Maintain a standard of conduct and dress to sustain public confidence and promote the profile of health care employees.

Contribute to the prevention and management of untoward occurrences by responding to emergencies, summoning appropriate assistance, reassurance until qualified staff available, maintenance of privacy/dignity/confidentiality, maintenance of a safe working environment.

Clerical duties associated with the efficient management of the paediatric service including answering the telephone and relaying messages.

Checking and maintaining stock levels.

General house keeping duties

Job description Job responsibilities

Maintains effective communication and good relationships with children, parents, carers, relatives and staff.

Accept delegated duties within parameters of capabilities and competencies.

Complete documentation in accordance with Trust policy

Participate in programmes of in-service training as required

Chaperoning of patients if required

Maintain a standard of conduct and dress to sustain public confidence and promote the profile of health care employees.

Contribute to the prevention and management of untoward occurrences by responding to emergencies, summoning appropriate assistance, reassurance until qualified staff available, maintenance of privacy/dignity/confidentiality, maintenance of a safe working environment.

Clerical duties associated with the efficient management of the paediatric service including answering the telephone and relaying messages.

Checking and maintaining stock levels.

General house keeping duties

Person Specification Qualifications Essential

• Level 3 in appropriate subject (or on pathway) or equivalent qualification/experience
• literacy and numeracy skills level 2 or grade 4 or above in English and maths

Desirable

• Working within an acute setting
• NVQ level 2 childcare
• A level Health and social care

Experience Essential

• Recent relevant experience in acute care

Knowledge Essential

• Ability to assess, plan deliver and evaluate quality care
• Ability to meet basic care needs
• Ability to escalate clinical concerns appropriately

Person Specification Qualifications Essential

• Level 3 in appropriate subject (or on pathway) or equivalent qualification/experience
• literacy and numeracy skills level 2 or grade 4 or above in English and maths

Desirable

• Working within an acute setting
• NVQ level 2 childcare
• A level Health and social care

Experience Essential

• Recent relevant experience in acute care

Knowledge Essential

• Ability to assess, plan deliver and evaluate quality care
• Ability to meet basic care needs
• Ability to escalate clinical concerns appropriately

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

University Hospital of North Tees

Hardwick Road

Stockton on Tees

TS19 8PE

Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)

Employer details Employer name

North Tees & Hartlepool NHS Foundation Trust

Address

University Hospital of North Tees

Hardwick Road

Stockton on Tees

TS19 8PE

Employer's website

https://www.nth.nhs.uk/ (Opens in a new tab)