Clinical Support Worker

Beacon House Ministries; Colchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

Beacon House Ministries seeks a compassionate and organized Clinic Support Worker for a part-time role at their nurse-led clinic. This position involves supporting vulnerable adults in various administrative and basic clinical tasks. No prior clinical experience is necessary, as full training will be provided.

Benefits

Full training and clinical supervision

Supportive and values-driven team environment

Opportunities for development

Qualifications

• Compassionate and non-judgemental.
• Able to maintain confidentiality.
• Willing to undergo full training.

Responsibilities

• Maintain accurate records on SystmOne.
• Support with basic clinical tasks like taking observations.
• Assist with patient engagement and appointment coordination.

Skills

Compassionate

Good attention to detail

Team player

Strong communication

Tools

SystmOne

Job description

Job Summary. We are seeking a flexible, compassionate, and organised Clinic Support Worker to join our multidisciplinary team at Beacon House. This part-time role will support the day-to-day functioning of our nurse-led clinic, working with vulnerable adults experiencing homelessness, insecure housing, and complex needs.. You will carry out a variety of administrative and basic clinical tasks to ensure the smooth running of services, including record keeping, follow-up calls, appointment coordination, and delivery of routine healthcare assistant (HCA) interventions. Full training and supervision will be provided, and no previous clinical experience is required — just the right values, willingness to learn, and attention to detail.. Key Responsibilities. Administrative and Record-Keeping Duties. · Maintain accurate and timely records on SystmOne (training provided).. · Make follow-up phone calls to patients and liaise with external services.. · Assist with data entry, stock ordering, filing, scanning, and updating registers (e.g. vaccines, chronic conditions, smoking).. · Prepare and organise clinic spaces and paperwork for daily use.. · Support clinicians with patient engagement, follow-up reminders, and basic appointment coordination.. · Assist in audit or outcome tracking work when required.. Clinical Support Tasks (Training Provided). · Take and record basic observations (blood pressure, pulse, temperature, weight, height, oxygen saturation).. · Support vaccine delivery. · Encourage and facilitate attendance at routine screenings (cervical screenings, bowel screenings, cancer checks, NHS health checks).. · Support infection control and cleaning protocols within the clinical area.. Person Specification. Essential Desirable. · Compassionate and non-. judgemental · Previous admin or support role experience. · Good attention to detail · Experience with vulnerable populations. · Able to maintain confidentiality · Basic understanding of clinical procedures. · Team player with strong. communication · SystmOne or NHS IT system experience. · Willing to undergo full training · First Aid or HCA training. · Reliable and well-organised. What We Offer. ü A supportive and values-driven team environment. ü Full training and clinical supervision. ü Opportunities for development and extension beyond the initial year. ü The chance to make a real difference in the lives of marginalised individuals. . Hours: 3 days per week, 9:30am–2:30pm . Salary: Agenda for Change Band 3 – (depending on experience / pro rata) . Contract: Fixed Term – 1 Year (with potential to extend) . Location: Beacon House Ministries, Colchester, CO3 3ES . Reports to: Clinic Manager / Senior Nurse

Experience: Required
Employment: Part-time
Schedule: Any 3 out of 5, Mon-Fri. 9.30am to 2.30pm
Salary: £12.75 – £13.75 hourly
Starting time: Immediate start!

About Beacon House Ministries:

Beacon House provides primary healthcare services to people who are homeless, in insecure accommodation or at risk of homelessness in Colchester