Clinical Support Team Administrator

NHS Professionals; Broadland; On-site; GBP 37,195,200 - 42,705,600; Full time

Benefits offered by this job

Competitive pay rates

Training and development opportunities

Pension scheme available

Shift portal access

24/7 support

Job summary

NHS Professionals is seeking a Clinical Support Team Administrator to support the Yare Ward at Hellesdon Hospital, Norwich. This temporary 12-week post offers 37.5 hours per week, typically 8am–4pm or 9am–5pm, with Band 3 pay (£14.05 per hour).

You will handle diary management, liaise with internal and external parties, and input information into NHS systems. The role emphasizes minute taking and high-standard customer service across stakeholders.

Qualifications

• Vocational Level 3 qualification or 2 years relevant experience preferred.
• Strong organisational and communication skills essential.
• Ability to manage diaries and appointments for the team.

Responsibilities

• Support the inpatient ward and clinical team on the ward.
• Liaise with internal and external parties to communicate on behalf of the team.
• Manage diary and appointments for team members.
• Input and access information using electronic systems.
• Attend meetings and take minutes.
• Maintain high standards of customer service for all contacts.

Skills

Diary management

Communication

Minute taking

Electronic systems

Customer service

Education

Vocational Level 3 qualification

Tools

My Bank portal

NHS systems

Job description

Overview

• Job Title: Clinical Support Team Administrator
• Department: Yare Ward
• Duration: Temporary role, expected to last roughly 12 weeks
• Location: Hellesdon Hospital, Drayton High Rd, Norwich, NR6 5BE
• Hours: 37.5 hours per week, Monday to Friday, 8am – 4pm or 9am – 5pm
• Pay Banding: Band 3 – £14.05 per hour
• Trust: Norfolk and Suffolk NHS Foundation Trust

Responsibilities

• Support the inpatient ward and clinical team based on the ward; main duties include but are not limited to the following:
• Contribute to effective communication by liaising with internal and external parties and agencies as required on behalf of the team
• Effective diary management for team members, including appointments and meetings, and regular commitments to assist in organising the workload
• Use electronic systems to input and access information as required by the management team
• Attend and contribute to internal and external meetings relevant to the post, including minute taking
• Deal with correspondence and communication, liaising, prioritising and coordinating with the team
• Maintain a clear code of conduct and high standards of customer service in terms of dignity, respect and excellent customer service to all internal and external customers

Learning & Development

• Learn the following whilst working at the trust:
• An in-depth understanding of the roles and responsibilities involved in working within the NHS
• Knowledge of the systems used to effectively complete your role to the highest standard
• A sense of teamwork gained through working alongside and supporting colleagues from all levels within the organisation

Benefits as an NHS Professionals member

• Competitive pay rates – work this week, get paid next week
• Essential support when you need it – 24/7 365 days
• Multi-locational – work across neighbouring Trusts
• Manage shifts and timesheets on the go – access your “My Bank” shift portal anywhere
• Varied working options – ad hoc shifts or longer-term placements
• Training and development opportunities
• Build holiday allowance for every shift you work
• Stakeholder pension scheme available

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

Equality & Diversity

As an equal opportunities organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We encourage suitably qualified applicants from a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

This role may require evidence of vocational level 3 qualification or at least 2 years relevant experience.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process. Check your emails, including junk/spam regularly. We cannot contact everyone who is not selected for an interview; if you do not hear within 21 days after submitting your application, please assume you have not been successful on this occasion.