Clinical Services Secretary: Admin & Referrals Coordinator

NHS Scotland; Newmains; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Annual leave 35 days

NHS pension

Incremental salary progression

Paid sick leave

NHS discounts

Job summary

NHS Lanarkshire is seeking a capable administrator to provide a full secretarial and administrative service to a multi disciplinary team, managing information systems and coordinating the clinical referral system.

The role requires RSA3/SVQ3/NC in Secretarial Studies or equivalent, proficient IT skills, and strong organisation and communication abilities. You will handle correspondence, monitor waiting lists, and liaise with relatives and external agencies.

Qualifications

• Secretarial/administrative qualification required.
• Proficient IT skills including MS Office.
• Strong organisational and communication abilities.

Responsibilities

• Provide comprehensive secretarial and admin support to the team.
• Collect and collate patient/performance data and produce statistics.
• Monitor waiting lists and the department's referral system.
• Handle correspondence and calls; initiate timely responses.
• Be first point of contact for relatives, carers and other agencies.

Skills

Time management

Organisation

Communication skills

Education

RSA3/SVQ3/NC in Secretarial Studies or equivalent

Tools

Microsoft Office

Job description

NHS Lanarkshire is seeking a capable administrator to provide a full secretarial and administrative service to a multi disciplinary team, managing information systems and coordinating the clinical referral system.

The role requires RSA3/SVQ3/NC in Secretarial Studies or equivalent, proficient IT skills, and strong organisation and communication abilities. You will handle correspondence, monitor waiting lists, and liaise with relatives and external agencies.