Clinical Secretary – Patient Care & Admin Support

Bristol NHS Foundation Trust; Bristol; On-site; GBP 26,000 - 27,000; Full time

Job summary

Bristol NHS Foundation Trust is seeking a Medical Secretary to join a patient-focused admin team providing comprehensive secretarial support to consultants and multidisciplinary teams.

Responsibilities include typing clinic letters, managing the Medical Secretary Inbox, handling enquiries by phone and email, maintaining patient records, and ensuring timely correspondence and appointment coordination within BHOC.

Qualifications

• GCSE English and Maths (A) or equivalent.
• Business and Administration Level 3 NVQ or equivalent experience.
• Strong communication and organisational abilities.

Responsibilities

• Provide secretarial and administrative support to consultants and multidisciplinary teams.
• Handle telephone, email and written enquiries from patients and professionals.
• Produce and distribute clinical correspondence using dictation or speech-recognition.
• Maintain accurate patient records in Trust systems in line with information governance.
• Coordinate patient pathways and support clinic administration.

Skills

People skills

Organisational skills

IT skills (MS Office)

Outpatient policies

Education

GCSE English

Business Admin Level 3 NVQ

Tools

MS Office

Patient Administration System

Job description

Bristol NHS Foundation Trust is seeking a Medical Secretary to join a patient-focused admin team providing comprehensive secretarial support to consultants and multidisciplinary teams.

Responsibilities include typing clinic letters, managing the Medical Secretary Inbox, handling enquiries by phone and email, maintaining patient records, and ensuring timely correspondence and appointment coordination within BHOC.