Medical Secretary – Clinical Admin & Diary Support

Countess of Chester Hospital NHS Foundation Trust; Chester; On-site; GBP 21,000 - 24,000; Full time

Job summary

Countess of Chester Hospital NHS Foundation Trust is seeking a Medical Secretary to provide a comprehensive secretarial service and administrative support to the team. You will handle audio typing, clinic letters, and patient communications with strict confidentiality and accuracy, contributing to efficient service delivery.

The role requires strong ICT skills, knowledge of medical terminology, and the ability to work independently within a team.

Qualifications

• NVQ Level 3 or equivalent
• GCSE English or equivalent
• RSA Typing III
• Audio/Short Hand Typing Qualification
• AMSPAR Medical Secretarial Diploma or Equivalent

Responsibilities

• To provide a comprehensive secretarial service to the consultants as part of the secretarial team, managing a busy workload and shifting priorities.
• To deal with enquiries from patients, relatives, GP's and hospital staff in an effective, timely and sensitive manner, answering queries and resolving problems appropriately while ensuring patient confidentiality is maintained at all times.
• To type clinic letters, referrals and other correspondence using digital dictation, prioritising urgent and Fast Track correspondence while also maintaining awareness of Trust targets for outpatient letters.
• To participate with the team in administering the Email Advice service, including logging activity within time limits and accurately recording clinical advice on the electronic patient record.

Skills

Touch typing

MS Office

Medical terminology

Medical secretarial experience

Patient administration systems

Education

NVQ Level 3 or equivalent

GCSE English or equivalent

RSA Typing III

Audio/Short Hand Typing Qualification

AMSPAR Medical Secretarial Diploma or Equivalent

Tools

Medisec

EPR+

Job description

Countess of Chester Hospital NHS Foundation Trust is seeking a Medical Secretary to provide a comprehensive secretarial service and administrative support to the team. You will handle audio typing, clinic letters, and patient communications with strict confidentiality and accuracy, contributing to efficient service delivery.

The role requires strong ICT skills, knowledge of medical terminology, and the ability to work independently within a team.