Clinical Sales Associate

Intuitive Surgical; Cambourne; On-site; GBP 45,000 - 60,000; Full time

Job summary

Intuitive Surgical in Cambridge, United Kingdom, is seeking a Clinical Sales Associate to maximize adoption of the da Vinci Surgical System across core indications in the region. You will execute the clinical sales plan and train surgical teams on system operations and OR integration.

The role requires a Bachelor’s degree and at least two years in medical device support, training, or healthcare sales, with strong communication skills and up to 70% travel.

Qualifications

• Minimum two years in medical device support/training or healthcare sales.
• Excellent interpersonal and communication skills.
• Fluent in English and local language as required.
• Up to 70% travel and/or field presence depending on business needs.
• Knowledge of the Operating Room environment preferred.

Responsibilities

• Implement the clinical sales plan to drive utilization of the da Vinci Surgical System.
• Become a da Vinci Surgery expert across core indications for the region.
• Support regional sales and marketing events to raise system awareness.
• Develop a plan for each surgical team to ensure system proficiency.
• Drive system utilization by assisting surgical teams with case selection and usage.
• Expand the user base by engaging hospital staff and KOLs with guidance from leadership.
• Lead training sessions on system operations, OR integration and applications.
• Provide case support and manage administrative sales reporting and expenses.

Skills

Healthcare sales

Interpersonal skills

English fluency

Team collaboration

OR environment knowledge

Education

Bachelor’s degree or equivalent experience

Job description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long‑term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The da Vinci Clinical Sales Associate will help maximize the utilization of installed da Vinci®Surgical Systems.

Roles and Responsibilities:

• Implement the clinical sales plan defined by the da Vinci Clinical Sales Manager to drive utilization of the da Vinci®Surgical System.
• Become a da Vinci®Surgery expert mainly across core indications for the region to support the development of surgical robotics programs in the assigned territory.
• Support regional Sales and Marketing development events that create system awareness and procedure adoption.
• Develop a da Vinci®Surgery plan for each surgical team to insure they are capable of using the system independently within a reasonable time frame based on their volume and access to the system.
• Drive utilization of the da Vinci®system by working with surgical teams to review and select appropriate cases and ensure consistent usage of the da Vinci.
• Drive continuous expansion of the user base by working with key hospital staff and surgeon thought leaders to develop a qualified lead funnel; interactions with C-level, senior hospital staff and KOL's would be supported by the Clinical Sales Manager.
• Lead surgical teams through training sessions, helping them understand system operations, OR integration and da Vinci®Surgery applications.
• Be a resource to the surgical team, providing guidance and insight on the use of the da Vinci®Surgical System through providing case support.
• Responsibly manage administrative tasks, reporting of sales/procedures, outcomes of sales activities, submission of expense reports, etc.

Qualifications

Required Knowledge, Skills, and Experience:

• Bachelor’s degree or equivalent experience required.
• Minimum of two years of experience in support and training in medical device industry or minimum of two years of prior sales experience in healthcare.
• Successful experience as sales support or successful experience in Sales.
• Excellent interpersonal skills and communication skills.
• Fluent in English and local language as required.
• Up to 70% travel and/or presence in the field, depending on business needs
• Proven ability to work effectively as part of a team.
• Knowledge of the Operating Room environment preferred.

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

Shift: Day

Clinical Sales Associate • Cambridge, UNITED KINGDOM, United Kingdom