Clinical Receptionist & Booking Clerk - Radiology

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust; Doncaster; Presencial; GBP 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

NHS Pension Scheme

Generous holiday entitlement

Health and wellbeing support

NHS Car Lease schemes

Salary sacrifice scheme

Discounts on restaurants, getaways,购物

Descripción de la vacante

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust is seeking an flexible Administrative/Reception role within Radiology to support patient pathways. The post involves providing a booking service, processing referrals, and handling a range of general admin tasks.

You will recording data accurately using PAS and E-referral systems, and work with SOPs to ensure timely, compliant processes across clinical admin teams.

Formación

• Provide administrative/reception support to facilitate the patient pathway.
• Flexibility to work across services for booking, clinic changes and call centre cover.
• Build and maintain relationships across clinical administrative teams using SOPs.
• Accurate data recording using PAS, E-referral and related systems; use PTLs to book events.

Responsabilidades

• Provide administrative/reception service to facilitate the patient pathway.
• Book outpatient/inpatient events and process clinic changes as directed.
• Support call centre coverage and general admin tasks across services.

Conocimientos

Administrative skills

Reception experience

IT literacy

Communication skills

Herramientas

PAS

E-referral

Descripción del empleo

A flexible approach to work is an essential part of the post, in line with Medical Imaging Service Policy of promoting the extended working day/ week to benefit our patients.

The Radiology Department is fully committed to effective appraisal and any training and development will be actively encouraged and supported.

Working with a team of highly committed staff, to provide a first class and effective reception and booking service within medical Imaging (Radiology).

Main duties of the job

Provide administrative/ reception service support to facilitate the patient pathway

Work flexibly across services to provide a booking service, process clinic changes, call centre cover, processing of referrals and undertaking a range of general admin tasks

Build and maintain close working relationships across the clinical administrative teams, using Standard Operating Procedures (SOP's) to ensure functions of the role are carried out correctly and within given timescales.

Ensure accurate data recording using the Patient Administration System (PAS) and E-referral and other systems; and via the use of Patient Tracking Lists (PTLs) book outpatient/inpatient events in accordance with clinical instruction and national/local waiting time target dates.

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers