Clinical Pathways Admin - Hybrid, Fixed-Term

NHS National Services Scotland; Scotland; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Hybrid across Scotland

Job summary

NHS National Services Scotland is seeking a Clinical Services Administrator to join the Scottish Ambulance Service on a fixed-term basis. The role provides confidential administrative support to the Pathway Navigation Hub, helping clinicians identify and navigate suitable patient pathways.

The post requires strong communication, high computer literacy, and the ability to manage competing priorities in a busy NHS environment.

Qualifications

• Excellent written and verbal communication with attention to detail.
• High level of computer literacy including word processing and spreadsheets.
• Experience with Microsoft 365 applications and specialised systems.
• Good organisational skills with ability to prioritise and meet deadlines.
• Flexible, proactive and enthusiastic approach to supporting service delivery.
• Commitment to providing high-quality administrative service to clinical teams.

Responsibilities

• Provide confidential, efficient administrative support for the Pathway Navigation Hub.
• Support clinicians to identify and navigate pathways to connect patients with appropriate services.
• Manage priorities and work effectively under pressure as part of a wider team.
• Demonstrate strong communication with stakeholders and colleagues.
• Maintain and produce reports using Microsoft 365 and related systems.

Skills

Communication skills

Computer literacy

MS 365

Organisational skills

Proactive attitude

Service orientation

Tools

Microsoft 365

Specialised NHS systems

Job description

NHS National Services Scotland is seeking a Clinical Services Administrator to join the Scottish Ambulance Service on a fixed-term basis. The role provides confidential administrative support to the Pathway Navigation Hub, helping clinicians identify and navigate suitable patient pathways.

The post requires strong communication, high computer literacy, and the ability to manage competing priorities in a busy NHS environment.