Clinical Secretary: Admin & Scheduling (6-Month FTC)

NHS Scotland; Scotland; On-site; CLP 26,478,000 - 32,782,000; Full time

Benefits offered by this job

Annual Leave 35 days

NHS pension

Incremental salary progression

Sick leave increases with service

NHS discounts

Job summary

NHS Lanarkshire is seeking a capable administrator to support clinicians by typing dictated letters, organising clinical activity, and maintaining accurate patient records. This fixed-term post lasts 6 months and may be a secondment with manager approval.

You will handle appointments, tests, and results, ensure timely documentation, and respond to patient queries, while using Trakcare and other IT systems to capture data and support efficient care delivery.

Qualifications

• SVQ level 2 qualification (or equivalent) with healthcare administration experience.
• Understanding of medical terminology.
• Evidence of effective teamwork and adaptability to change.
• Strong communication with patients, clinicians and colleagues.
• Excellent organisational skills.
• Proficiency with IT systems including audio typing.

Responsibilities

• Type dictated clinical letters and notes; type meeting minutes when needed and prioritise work to meet service standards.
• Organise clinical activity for clinicians and rearrange outpatient clinics or lists; support theatre scheduling as required.
• Follow up administrative tasks such as booking appointments and tests; anticipate delays and take action.
• Maintain accurately coded and timely electronic records (e.g., Trakcare) of patient journeys.
• Maintain neat paper-based case records and deliver them when needed for ongoing care.
• Answer patient enquiries and arrange speaking with clinicians when appropriate.

Skills

Medical terminology

Teamworking

Communication with patients

Organisational skills

IT systems proficiency

Audio typing

Education

SVQ level 2 or equivalent

Tools

Trakcare

Job description

NHS Lanarkshire is seeking a capable administrator to support clinicians by typing dictated letters, organising clinical activity, and maintaining accurate patient records. This fixed-term post lasts 6 months and may be a secondment with manager approval.

You will handle appointments, tests, and results, ensure timely documentation, and respond to patient queries, while using Trakcare and other IT systems to capture data and support efficient care delivery.