Clinical Ops Product Evangelist (EU)

Veeva Systems, Inc.; United Kingdom; Remote; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Work Anywhere

Job summary

Veeva Systems, a leader in life sciences cloud, seeks a globally oriented professional with Clinical Operations experience to drive customer success across Europe for Veeva Clinical Operations.

You will advocate for product enhancements, translate customer needs into actionable insights for product teams, and help customers adopt AI-enabled capabilities while collaborating with field teams. This role offers flexible work location and global impact.

Qualifications

• 5+ years in Clinical Operations space, in PM/Consulting/Services roles with software tools.
• Ability to translate customer needs into technical product requirements for business and technical stakeholders.
• Understanding of Product Vision, Technical Specifications, and user-focused content.
• Experience presenting to customers, IT, execs, and internal teams (in-person/remote).
• Strong analytical and English communication skills.
• Interest in AI and how it can improve clinical operations processes.
• Self-directed team player with a positive attitude.
• Willingness to travel up to 25%.
• Based in Europe or able to work across time zones.

Responsibilities

• Be the product evangelist and SME for Veeva Clinical Operations products.
• Champion product enhancements and stay updated on features, strategy, and roadmap.
• Contribute to best practices and process recommendations in Clinical Operations.
• Engage with stakeholders to communicate product roadmap and vision.
• Provide product education in meetings and online communities to showcase value.
• Gather and prioritize customer feedback for release planning and innovation.
• Collaborate with Product teams to deliver content and release communications.
• Provide cross-functional product expertise to Services, Strategy, Sales, and Support.

Skills

Clinical Operations

Product Management

Customer interaction

English communication

AI awareness

Willingness to travel

Cross-functional collaboration

Tools

CTMS

eTMF

Study Start-up

Job description

Veeva Systems, a leader in life sciences cloud, seeks a globally oriented professional with Clinical Operations experience to drive customer success across Europe for Veeva Clinical Operations.

You will advocate for product enhancements, translate customer needs into actionable insights for product teams, and help customers adopt AI-enabled capabilities while collaborating with field teams. This role offers flexible work location and global impact.