Clinical Operations & Partnerships Lead (Autonomy & Growth)

Young Wellbeing Hub limited; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Young Wellbeing Hub limited is seeking a Clinical Administrator and Partnerships Coordinator to be the heart of our Hackney Wick clinic. You’ll own the patient journey, coordinate referrals and keep the clinic running smoothly as we grow.

You’ll act as the link between families, clinicians and partners, manage diaries and records, and help build partnerships with schools and local services to drive referrals and care pathways.

Qualifications

• Experience in a healthcare, clinical or patient-facing administration role.
• Ability to work autonomously and make decisions.
• Excellent organisational skills with the ability to juggle priorities.
• Clear, confident communication with families and clinicians.

Responsibilities

• Manage patient journeys through autism and ADHD pathways from enquiry to follow-up.
• Coordinate between clinicians, patients and families and keep everyone informed.
• Run clinic diaries, book appointments and maintain accurate records.
• Coordinate medication reviews and prepare/send clinical reports.
• Handle enquiries by phone and email with professionalism.
• Identify improvements and implement practical clinic enhancements.
• Reach out to schools and organisations to develop partnerships and referrals.

Skills

Healthcare administration

Autonomous

Strong organisation

Clear communication

Job description

Young Wellbeing Hub limited is seeking a Clinical Administrator and Partnerships Coordinator to be the heart of our Hackney Wick clinic. You’ll own the patient journey, coordinate referrals and keep the clinic running smoothly as we grow.

You’ll act as the link between families, clinicians and partners, manage diaries and records, and help build partnerships with schools and local services to drive referrals and care pathways.