Clinic Operations Lead (UK) – Digital Health

Compass Associates; Greater London; Hybrid; GBP 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Hybrid work from London

Ownership of new UK clinic

Zusammenfassung

Compass Associates is recruiting for a Head of Clinic Operations to launch and lead a UK digital health clinic from the ground up. You will own non-clinical operations, coordinating clinical, technology and finance teams to ensure a seamless patient experience and scalable workflows.

Based in Central London with a hybrid pattern, you will report to the Medical Director and founder, building the operational team and process standards from day one while shaping the clinic’s strategic growth and

Qualifikationen

• Proven operational experience, having owned a service, team or business function, with improvements you personally delivered.
• Experience as a practice manager, operations manager or service delivery lead; a previous “Head of” title is not required.
• Sound judgement, calm under pressure, knows when to elevate and puts patients first.
• Exceptional writing, warm and precise with patients, clear with procedures and concise with colleagues.
• Confident with systems and numbers, including spreadsheets, reporting and budgeting.

Aufgaben

• Own patient support and experience, ensuring clear communication and timely resolution of issues.
• Coordinate clinic operations, keep appointments, clinicians and prescription handovers running smoothly.
• Oversee technology and systems, coordinate improvements with technology partners.
• Manage finance administration, payments, invoices and routine financial tasks with the finance team.

Kenntnisse

Operational leadership

People/team leadership

Systems & numbers

Written communication

Budgeting & financial administration

Healthcare/digital health experience

Tools

Spreadsheets

Reporting

Budgets

Jobbeschreibung

Compass Associates is recruiting for a Head of Clinic Operations to launch and lead a UK digital health clinic from the ground up. You will own non-clinical operations, coordinating clinical, technology and finance teams to ensure a seamless patient experience and scalable workflows.

Based in Central London with a hybrid pattern, you will report to the Medical Director and founder, building the operational team and process standards from day one while shaping the clinic’s strategic growth and