Clinical Operations Manager

Compass; Birmingham; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

27 days holiday + bank holidays

Life assurance 2x salary

Pension scheme

Employee Assistance Programme

Learning & development opportunities

Annual salary review

Job summary

Compass is seeking a Clinical Operations Manager to lead clinical quality, supervision and governance for MHST services. You will mentor practitioners, manage risk and ensure safe, impactful delivery while growing the workforce and shaping service development.

You will work with the leadership team to provide clinical leadership, support school-wide approaches and drive continuous improvement with partners and stakeholders. DBS checks apply to all posts.

Qualifications

• Core professional qualification in mental health (nursing, social work or psychology).
• Postgraduate CBT training or willingness to complete it.
• At least three years of experience in community services for children and young people.
• Senior level experience working with emotional wellbeing or mental health needs.
• Experience providing clinical supervision and leadership within a team.
• Strong safeguarding knowledge and experience.
• Excellent communication, risk management and organisational skills.
• A values driven approach to building relationships across teams and agencies.
• A full UK driving licence and access to a vehicle or alternative arrangements if you are unable to drive.

Responsibilities

• Lead on clinical quality, supervision and governance, ensuring safe, consistent and impactful delivery.
• Mentor practitioners, manage risk and hold high standards across the board.
• Provide clinical leadership and support whole school approaches, developing the workforce.
• Contribute to audits, performance reviews and service development as a catalyst for change.

Education

Core professional qualification in mental health (nursing, social work or psychology)

Postgraduate CBT training

3+ years experience in community services for children and young people

Senior level experience in emotional wellbeing or mental health needs

Experience providing clinical supervision and leadership within a team

Strong safeguarding knowledge and experience

Excellent communication, risk management and organisational skills

Values driven approach to building relationships across teams and agencies

Full UK driving licence and access to a vehicle or alternatives

Job description

Are you ready to step into a role where leadership means something - to your team, your service and the children you support?

As Clinical Operations Manager , you will be part of a passionate local leadership team delivering early mental health support to children, young people and families through our Mental Health Support Teams (MHSTs).

You will help shape and drive a service that is values led, evidence based and focused on outcomes that matter. Working closely with the Service Manager, you will lead on clinical quality, supervision and governance , ensuring that everything we deliver is safe, consistent and impactful. You will support the service to grow and evolve, mentoring practitioners, managing risk and holding high standards across the board.

You will be a visible, trusted figure within your team and with our partners. You will provide clinical leadership, support whole school approaches and play a key role in developing our workforce , including trainees and supervisors. You will also contribute to audits, performance reviews and service development , acting as a catalyst for positive change.

This is for leaders who believe in people. If you care about doing things right, bringing others with you and building something that matters, let`s talk.

About You

Are you known for bringing calm, structure and a grounded and confident clinical voice when it is most needed?

You are someone who brings experience, empathy and clarity to your leadership. You know how to balance compassion with accountability, and you care deeply about doing things well. You stay calm under pressure, think clearly in complex situations and lead in a way that helps others feel safe, supported and confident. Most of all, you believe in the impact of early help and in leading services that young people can truly rely on.

You will need:

• A core professional qualification in mental health such as nursing, social work or psychology
• Postgraduate training in CBT or a willingness to complete it
• At least three years of experience in community services for children and young people
• Senior level experience working with emotional wellbeing or mental health needs
• Experience providing clinical supervision and leadership within a team
• Strong safeguarding knowledge and experience
• Excellent communication, risk management and organisational skills
• A values driven approach to building relationships across teams and agencies
• A full UK driving licence and access to a vehicle or alternative arrangements if you are unable to drive

You might also bring experience in training, education settings or leading service improvement , which will give you a strong head start in the role.

This is leadership that matters. And it needs someone like you.

About Us

Compass is committed to safeguarding children, young people and vulnerable adults. For 40 years, Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.

All Compass posts are subject to appropriate level DBS checks.

We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

We offer a range of benefits including:

• 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
• Life assurance at 2 x basic salary
• Competitive contributory pension scheme
• 24/7 Employee Assistance Programme and OH service
• Excellent learning & development opportunities and career progression
• Annual salary review

Help us to make a positive change to the lives of children and young people!