Clinical Operations & Admin Coordinator

MCL Medics; Aberdeen City; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

Salary sacrifice pension

Career support and progression

Great Place to Work-Certified employer

Job summary

MCL Medics in Aberdeen is seeking an office-based administrator to deliver broad support across records, databases and information systems, ensuring accuracy and compliance with data protection standards.

You will liaise with clinical staff and external partners, manage paperwork for patient arrival, issue certificates, and conduct weekly audits to keep appointments closed, while supporting a coordinated clinical operation.

Qualifications

• Good IT skills, with proficiency in Microsoft 365 products.
• Good time management skills.
• Ability to work under pressure.
• Teamwork and ability to function in a group.
• Relationship building; develops rapport with many people.
• Self-motivation; organized and results-focused.
• Resilience under pressure.
• Ability to contribute ideas for improvements.

Responsibilities

• Ensure paperwork is ready for patient arrival and completed correctly.
• Provide clinical staff with appointment needs.
• Ensure certificates are issued in a timely manner.
• Conduct weekly audits to verify appointments are closed.
• Scan paperwork from remote clinics.
• Take control of logistics for remote drug testing.
• Send all biological samples to the relevant laboratory.
• Send laboratory results to the correct OHP.
• Maintain and update electronic records and databases with accuracy and data protection compliance.
• Liaise with internal teams and external partners to support smooth clinical operations.

Skills

Confident Communicator

Collaboration

Planning and Organisation

Service-oriented

Problem solving

Professional with all levels

Discretion with confidential info

Team player

Telephone manners

Tools

Microsoft 365

Job description

MCL Medics in Aberdeen is seeking an office-based administrator to deliver broad support across records, databases and information systems, ensuring accuracy and compliance with data protection standards.

You will liaise with clinical staff and external partners, manage paperwork for patient arrival, issue certificates, and conduct weekly audits to keep appointments closed, while supporting a coordinated clinical operation.