Medical Records & SARs Administrator

Nuffield Health Brentwood; Glasgow; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Glasgow Hospital is seeking a Medical Records Administrator to join our administration team on a permanent, full-time basis. You will manage and process Subject Access Requests, maintain accurate medical records, and provide high-quality administrative support using CRM systems and Microsoft Office.

The role requires strong organizational skills, attention to detail, excellent communication, and the ability to work independently in a busy healthcare environment.

Qualifications

• Experience in administrative roles within healthcare or similar environments.
• Proficiency with CRM systems and MS Office suite.
• Strong attention to detail and accuracy; able to handle sensitive information.

Responsibilities

• Managing and processing Subject Access Requests from start to finish within timescales.
• Maintaining accurate medical records for admissions and ongoing care.
• Providing administrative support using CRM and MS Office.
• Supporting the Medical Records team with filing, tracking and locating records.
• Answering calls and escalating clinical concerns as needed.
• Delivering excellent customer service to patients, visitors and colleagues.
• Prioritising workload while maintaining accuracy and professionalism.

Skills

Organisational skills

Attention to detail

CRM systems

Microsoft Office

Multitask management

Communication

Customer service

Calm under pressure

Teamwork

Tools

CRM systems

Microsoft Office

Job description

Nuffield Health Glasgow Hospital is seeking a Medical Records Administrator to join our administration team on a permanent, full-time basis. You will manage and process Subject Access Requests, maintain accurate medical records, and provide high-quality administrative support using CRM systems and Microsoft Office.

The role requires strong organizational skills, attention to detail, excellent communication, and the ability to work independently in a busy healthcare environment.